Job Title

Company DescriptionDedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.WHO WE AREWe love books and all things beautifulWe are Canadas Cultural Department StoreBooks are our heart and our soul and Great Books are JUST the BeginningWe play by the following rules:We exist to add joy to our customers lives each and every time they interact with us and our productsOur job is to create joyful moments for our customersWe treat each other the way wed treat a valued friendWe inspire each other to do our best workWe seek to ignite creativity and innovation every dayWe give back to the communities in which we operateJob DescriptionMISSIONThe Manager, Global Sourcing & Product Development leads the development, sourcing, costing and production of Indigo proprietary product. This position collaborates cross-functionally to ensure production of life enriching products reflective of the Indigo brand and design aesthetic, while also driving margin and profitability. KEY PERFORMANCE METRICSProfit improvement & cost reductionCorporate calendar adherenceOn time deliveryAdoption rateProduction lead timesProduct integrity and qualityKEY ACCOUNTABILITIESFunctionalIn partnership with merchant and design teams, set strategic product development and sourcing strategies aligned to category strategyExecute and deliver against key accountabilities of Global Sourcing & Product Development strategyManage development of product to ensure they meet design vision and margin/cost parametersDevelop and maintain a strategic relationship with supply base, seeking innovation and continued profitabilityAccountable for seasonal vendor allocations or on-boarding of new suppliers, ensuring balanced vendor loadingNegotiate product cost with all vendors, ensuring target price and margin are achievedDrive efficiency and cost savings by owning all aspects of vendor contract negotiations, including defected goods and late deliveriesCommunicate revisions/changes to all relevant stakeholders and monitor production to ensure on-time deliveryEnsure product quality by reviewing product components, samples and fabrics and comparing to pre-production and top of production line standardsFacilitate formal technical pack handoff with design team to ensure critical data is communicated for accurate product sampling and costingTrack sample development and adoption rates; review all received samples including facilitating review with design teamConfirm and track all order placements with vendors, partnering to manage exceptions to calendarCoordinate all packaging needs with appropriate merchant partner to ensure costs are reflected in FOB costsBuild strong, productive relationships with all vendors/suppliersAct as liaison between design and merchant groups and all vendors/suppliersProvide timely production updates to relevant merchant and design stakeholdersMaintain up to date knowledge of relevant trade agreements in order to save duty costs and mitigate taxes and tariffsEnsure the completion of team deliverables and set/adhere to team budgets, as applicableMonitor new industry trends styles/techniques allowing us to bring appropriate vendorsAct as an advocate for the customer by placing them at the forefront of all decision-making processesProactively identify and anticipate customer expectations and needsAct as an advocate for the customer by placing them at the forefront of all design and decision-making processesChallenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve themPeopleCollaborate with others to drive flexible and iterative solutions, quickly and easilyBring out the best in others, empower and constructively stretch talentGive authentic feedback on performance and potentialEnsure all team members understand where they stand and have clear performance objectives aligned with Indigo and team goalsCollaborate with others to drive flexible and iterative solutions, quickly and easilyShare technical knowledge with others and actively seek to learn from those more knowledgeable than yourselfHelp others see the impacts of their efforts and proactively engage other functions to get inputEncourage others to freely share their point of view and be open to feedbackAccountable for the overall engagement, productivity, turnover and bench strength of the teamCulturalModel Indigos beliefs and convey a positive image in everything you doCelebrate diversity of thought and have an open mindsetTake an active role in fostering a culture of continual learning, taking risks without the fear of making mistakesEmbrace, champion and influence change through your team and/or the organizationSCOPEReports to: Sr. Director, Global Sourcing, Quality Assurance & SustainabilityKEY RELATIONSHIPSInternal:DesignGeneral MerchandiseSupply ChainProduct Quality & SustainabilityExternal:Buying offices / AgentsVendorsQualificationsWork Experience / Education / CertificationsBachelors degree in related field, or a combination of education & work experience deemed equivalentMinimum 5-7 years progressive product development and sourcing experience in a retail environmentPrevious experience in sourcing and product development of home and apparel products across global markets requiredPrevious experience negotiating product costCompetencies / Skills / AttributesThorough understanding of brand pricing strategy, margin expectations and SKU PlansIn-depth knowledge of product sourcing, production and product development processesIntermediate skills in Web PDM, Word and ExcelKnowledge of design spec packageProven organizational capabilitiesExcellent written and verbal communication skillsProven ability to negotiate effectively with external vendor partnersOther (travel, Bilingual, etc.)International travel up to 10% of the timeAdditional informationAt Indigo, all applications submitted are reviewed in detail by our HR team. In certain aspects of the hiring process artificial intelligence (AI) tools may be used, specifically for screening and assessments. These tools support our team and are used to help bring relevant criteria to the foreground and do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Color), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at .This posting is for a current opportunity within Indigo.