Job Title

Gray Dawes Travel is a multi-award winning, global travel management company with offices in Canada, United States, Australia, The Netherlands and the United Kingdom. Established in 1865, were constantly growing by using technology and our passion for what we do to keep evolving. With a laser focus on offering our clients a high touch, high tech, high content experience, at Gray Dawes were not just there to deliver the best corporate travel fares, the most innovative itineraries, the slickest online tools or the most experienced consultants. Were there as an extension of our clients own organisations their out-of-house travel department. We achieve this because of the depths we go to in understanding our clients, their culture, their brand values and business objectives. And we always deliver better! If this all sounds like something you want to be a part of then wed like to hear from you. We offer a fantastic work environment, with all the benefits and perks youd expect from a forward-thinking and people-focussed organisation. And were always on the lookout for skilled and motivated individuals to become part of the Gray Dawes family. Our people are at the heart of our business and were recruiting for an experienced Senior Business Travel Consultant to join our Ontario based team. Want to be part of a multi-award-winning global travel management company and work remotely? Have a look at this new role within our Canadian Team. What Youll Do Providing high levels of customer service, youll: Handle enquiries and reservations ensuring that they are responded to professionally, arranging and confirming bookings and building travellers profiles to make sure that their needs are met. Carry out research for our clients to make sure they get the best deal. Process E tickets and travel documentation. Adhering to clients travel policies Offer advice and guidance on available options to our clients for each itinerary including advice on visas, passport requirements and vaccinations. Handle refunds and cancellations. What were looking for French/Canadian speaker desirable. Youll be a motivated, passionate individual who has previous experience of working in business travel. Experience using Sabre GDS. Youll have an excellent telephone manner, excellent verbal reasoning skills and great attention to detail. Confident in dealing directly with our client on a face to face basis. Youll be happy to work between the hours of 8am and 6pm MDT on a rota basis. What We Can Offer Our people are our heartbeats, driving everything that we do. We encourage our people to be their best selves, do the right thing, tell it like it is and be flexible. This opportunity will allow our new team members to be part of our journey as we expand in the global market. As we value our people, we offer a range of company benefits. What Happens Next Once weve received your details, our Hiring Managers will review your skills and experience to see if youre a match. If we think we can move forward, well get in touch with you directly to arrange an interview to find out more about you. All qualified applicants will receive equal consideration for employment without regard to age, gender identity (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, race, colour, religion, creed, national origin, disability, veteran status, citizenship or marital status. It is our policy to maintain an equal-opportunity environment free from intimidation, harassment or bias for our candidates, colleagues, clients and suppliers. We are committed to providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process.