Job Title

TITLE: Manager, Data Centre and Infrastructure Services DIVISION: Information Technology SALARY: Payband 11, $104,000 to $122,385 annually HOURS PER WEEK : 37.5 LOCATION: 200 King St.E. WORK MODALITY: Hybrid STATUS: Full Time Admin VACANCY : New EFFECTIVE DATE: Immediately Land Acknowledgement George Brown Polytechnic is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other. Equity Statement George Brown Polytechnic is committed to creating and sustaining an equitable and inclusive learning and working environment. We encourage and actively seek applications from Indigenous, Black, racialized people, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities. GBP Vision To be a polytechnic renowned for its inclusion, excellence, relevance, impact, and leadership. Position Description The Manager, Data Centre and Infrastructure Services, is the polytechnic''''s principal technical authority and strategic leader for enterprise data centre, server, and storage infrastructure. This role is accountable for the architecture, design, budgeting, implementation, modernization, and lifecycle management of all hardware and software infrastructure supporting George Brown''''s on-premises and cloud-connected data centers. A critical near-term mandate for this role is to lead the transition of the Polytechnic''''s primary on-premises data center footprint to a colocation facility and/or cloud-hosted infrastructure, as a strategic priority for the department. The manager is responsible for leadership and oversight of the data center team, including infrastructure engineers. The manager blends advanced technical proficiency with strategic oversight to ensure George Browns infrastructure is resilient, secure, performant, cost-effective, and aligned with institutional goals. Key Responsibilities Lead the design and modernization of the enterprise data centre, server, and storage architecture. Architect hybrid and multi-cloud solutions, including migration planning and execution. Develop modernization strategies for legacy infrastructure, adopting modular and software-defined technologies. Evaluate and select new technologies to enhance scalability, performance, and sustainability. Operations Oversight & Optimization, Lifecycle Management & Automation Plan and coordinate maintenance work across multiple ITS units. Oversee level 3 support for incident and request management by the support center and on-site teams. Guide and advise staff and contractors, providing on-the-job training as needed. Project Management and Planning Provide technical leadership and mentorship to infrastructure engineers and to the ITS team. Research and recommend emerging systems, solutions, and technologies to improve efficiency and security. Other duties as assigned. Educational and Experience Requirements Four-year degree from a recognized post-secondary institute in a related field. ITIL 4 Foundation or ITIL 4 Managing Professional is required. Microsoft Certified: Azure Solutions Architect Expert (AZ-305), and Microsoft Azure Administrator (AZ-104) are required. VMware Certified Professional Data Center Virtualization (VCP-DCV) or equivalent enterprise virtualization certification is required. Enterprise storage certification (Dell Technologies Proven Professional Associate or Specialist in Storage or Data Protection, or equivalent) is required. Advanced training in hybrid data center and cloud infrastructure architecture, including compute, storage, virtualization, backup, and disaster recovery is required. Hands-on training in data center operations, service continuity, and disaster recovery planning is required. Training in infrastructure automation and orchestration (e.g., infrastructure-as-code, configuration management, and platform automation) is required. Leadership and project management training applicable to large-scale infrastructure modernization and migration initiatives. Foundational training in Cyber Security principles relevant to infrastructure services, including secure configuration, identity integration, and resilience is required. COBIT 2019 Foundation is preferred. Uptime Institute Accredited Operations Specialist (AOS) is preferred. Training or certification in cloud governance, financial management, or service management (for example, cloud cost management or service lifecycle management) is preferred. Advanced training in cloud architecture or platform operations beyond initial certification (Microsoft Azure or equivalent) is preferred. Minimum seven (7) years of progressive experience in enterprise IT infrastructure management, including direct responsibility for data centre, server, storage, and virtualization platforms. Successful management of budgets, resource allocation, and project timelines for infrastructure initiatives. Extensive hands-on experience with virtualization technologies (OpenShift, Red Hat virtualizations, HyperV, VMware, KVM) and cluster management. Proven expertise in designing, implementing, and supporting Red Hat Enterprise Linux environments, including advanced automation. Deep experience with OpenShift or Kubernetes-based container orchestration, including cluster automation and lifecycle management. Advanced knowledge of enterprise storage systems, particularly Dell EMC SAN architecture, provisioning, and performance optimization. Successful track record of leading infrastructure modernization and migration projects, including integration of onpremises systems with public/private cloud platforms (Azure, AWS, etc.). Experience in implementing Infrastructure-as-Code (IaC) and automation frameworks (e.g., Ansible, Terraform, PowerShell DSC) for provisioning, configuration, and management. Strong background in disaster recovery, business continuity planning, and operational resilience for missioncritical systems. Experience in capacity planning, performance tuning, and lifecycle management of core, distribution, and edge infrastructure. Handson experience with monitoring, alerting, and reporting tools for infrastructure health, performance, and security. Familiarity with Cyber Security frameworks, compliance standards, and IT governance in enterprise environments. Skills and Attributes Demonstrated leadership in architecting, deploying, and managing large-scale data centre environments, including hybrid and multicloud solutions. Proven ability to manage vendor relationships, contracts, and service agreements for hardware, software, and cloud services. Demonstrated ability to lead and mentor technical teams, providing guidance, training, and support for professional development. Excellent communication and collaboration skills, working effectively with crossfunctional teams, vendors, and senior leadership. Demonstrated commitment to uphold the Polytechnics priorities on diversity and equity. Interview process may consist of a practical skills component. Notes The Polytechnic requires proof of degrees, credentials, or equivalencies from accredited regional or federal postsecondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews or offer. About Us George Brown Polytechnic prides itself on educating students through realworld learning, in the heart of Toronto. Our faculty and employees make this vision a reality, and we support them by making George Brown a great place to work. See why we are consistently ranked as one of GTAs top employers. Why work here? George Brown Polytechnic offers hybrid work opportunities, a competitive pension plan, generous holiday and vacation time, a tuition assistance program, discounted rates for employees taking Continuing Education courses, and an equitable work environment where everyone matters. George Brown Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Candidates who require accommodation in the hiring process may contact [email protected] confidentially. Notice Regarding Employment Postings and Recruitment Fraud If you become aware of any job postings or employment opportunities advertised on external websites that are not currently listed on George Brown Polytechnic employment website, please report them to [email protected]. Please note that George Brown Polytechnic maintains a nofee recruitment policy. At no time will George Brown request payment, fees, or financial information from applicants as part of the recruitment or hiring process. Applicants are advised to remain vigilant of recruitmentrelated scams and to rely only on official George Brown communications and postings published on our official employment website. #J-18808-Ljbffr