Job Title

Experienced Security Systems Integration Technician Location: Concord, Ontario Company: New Age Group Type: FullTime, Permanent (100% Onsite) Salary: $85,000$100,000 + Benefits + Annual Performance Bonus About New Age Group: For over 25 years, New Age Group has been a trusted leader in managed security and technology solutions across Canada and the United States. Position Overview We are seeking an Experienced Security Systems Integration Technician to join our growing technical team. Key Responsibilities Lead installation and commissioning of security systems including access control, video surveillance, intercom systems, intrusion alarms and related IoT and lowvoltage technologies. Install, program, and integrate hardware to manufacturer and industry standards. Perform structured cabling tasks: fiber termination, shielded and unshielded Ethernet termination, patch panel termination, rack dressing, and cable management. Program alarm systems onsite with support from the Installation & Service Manager (ISM) and Project Managers. Conduct ULC burglar and fire protective signaling installation and maintenance. Perform annual preventative maintenance and generate comprehensive service reports. Update project drawings and documentation (model numbers, cable routes, device heights, etc.). Collaborate with remote technicians for troubleshooting and advanced support. Work with the ISM and Project Managers to complete installations, service calls, and commissioning activities on schedule. Conduct site surveys and recommend installation methods aligned with project requirements. Provide field feedback regarding product performance and installation challenges. Mentor junior technicians through handson support and skills development. Ensure team members follow safety requirements, best practices, and installation standards. Lead installation teams and supervise quality control onsite. Provide detailed performance feedback to leadership for continuous improvement. Assist with equipment preparation and staging for projects. Maintain accurate inventory and documentation. Keep warehouse and vehicles organized and compliant with company standards. Skills, Education & Experience Minimum 5 years of experience installing and commissioning security and lowvoltage systems in North America. Strong knowledge of: Access control, IP surveillance, intrusion alarms, networking fundamentals, structured cabling. Experience terminating fiber, shielded/unshielded Ethernet, and dressing racks to professional standards. Ability to read drawings, interpret schematics, and update documentation. Strong problemsolving skills and technical troubleshooting ability. Excellent communication (verbal & written) and organizational skills. Proficiency with systems such as DSC, ICT Protg, Axis and typical networking components (switches, patch panels, routers). Valid Ontario GClass drivers license with clean abstract. Ability to lift 50 lbs and work at heights (with training). Preferred (Highly Valued) Candidates with manufacturer certifications or a willingness to obtain them: ICT Protg, DSC / Qolsys, Axis Communications, Milestone Fiber optics certification. Compensation & Benefits: Salary: $85,000$100,000 based on experience and certifications; Health benefits: medical, dental, vision; Annual performance bonus; Growth opportunities with a company that invests in training & certification; MondayFriday schedule (hours may vary depending on projects); Mandatory Requirements: Clean Criminal Background Check (past 5 years in Canada); Candidates must currently reside in Ontario; Three professional references available upon request. #J-18808-Ljbffr