Job Title

Service Manager Chez ABB, nous aidons les industries aller plus vite, de manire plus efficace et plus propre. Ici, le progrs est une attente, pour vous, votre quipe et pour le monde. En tant que chef de file mondial, nous vous donnons les moyens de faire avancer les choses. Ce ne sera pas toujours facile, car grandir demande de la tnacit. Mais chez ABB, vous ne serez jamais seul dans cette course. Run what runs the world. ABB Smart Power is a global technology leader, with products and solutions that make power supplies smart, connected and protected. Its intelligent products and solutions make power more competitive by improving the energy efficiency, productivity, and reliability of almost any operation. In this role, you will have the opportunity to lead FWT, installation, commissioning, testing, and handover activities on-site, acting as the single point of contact for the customer. Each day, you will manage on-site presence throughout the project, ensuring coordination and smooth execution of all work activities. You will also showcase your expertise by planning, scheduling, and coordinating service resources based on guidelines. You are highly skilled in installation, commissioning, testing, and troubleshooting methodologies for critical power systems and enjoy working within the data center, healthcare, industrial, and missioncritical infrastructure markets. The work model for the role is: Remote (On the Jobsite). This role is contributing to the Critical Power in Canada. Responsibilities All onsite activities and acting as the interface to customer and/or thirdparty installation and commissioning team. Applying safety rules and safe practices, as well as environmental responsibilities during all service activities. Performing installations, maintenance, and repairs on equipment, ensuring optimal performance and customer satisfaction. Leading Health, Safety, and Environment (HSE) activities at customer sites and reporting unsafe practices and incidents to ensure a safe working environment. Leading all discussions and meetings onsite, proposing appropriate resolutions to customer''''s concerns while ensuring ABB guidelines, team objectives, and sales goals are met. Setting up and maintaining a service desk and evaluating its efficiency. Handling customer complaints or concerns quickly and professionally, in alignment with the Service Quality Manager to maintain good customer relationships and ensures repeat customers. Qualification 5 years+ in a service organization with site management experience. Proven experience in electrical power systems, specifically in UPS systems, Static Transfer Switches (STS), power distribution units (PDU), battery systems, and related low- and medium-voltage infrastructure. Experience working as a Site Lead, Commissioning Engineer, or Senior Field Service Engineer is strongly preferred. You possess advanced knowledge of commissioning processes including system integration testing, and final handover procedures. You are highly adept at troubleshooting tools, diagnostic software, electrical test equipment, and Microsoft Office reporting platforms. Interpreting singleline diagrams, protection schemes, control logic, and technical documentation. You demonstrate strong leadership and customerfacing capabilities, with the ability to lead onsite meetings, resolve technical concerns professionally, and coordinate multidisciplinary teams. You are passionate about safety leadership, accountability, and delivering a highquality customer experience. Engineer or Certified Electrical Technologist with Electrician certification, with proven experience. Why ABB? We empower you to take initiative, challenge ideas, and lead with confidence. Youll grow through meaningful work, continuous learning, and support thats tailored to your goals. Every idea you share and every action you take contributes to something bigger. ABB may utilize Artificial Intelligence (AI)enabled tools as part of its recruitment and selection processes. These tools are used solely to support and enhance decisionmaking; final hiring decisions are made by ABB recruitment professionals. ABB is committed to ensuring that all recruitment practices are conducted in a fair, transparent, and nondiscriminatory manner, in compliance with applicable laws. While base salary is determined by things such as the successful applicants qualifications and experience, this position is expected to pay between $89,400 and $131,120 annually. This position is a new role. #ABBCareers #RunwithABB #Runwhatrunstheworld EEO & Diversity ABB Valorise Le Dvouement, Lengagement Et Lexpertise De Ses Employs. En Tant Quemployeur Souscrivant Au Principe Dquit Demploi, Nous Croyons En Limportance Dune Main-duvre Inclusive Et Diversifie. Nous Nous Engageons Faire En Sorte Que Nos Politiques Et Pratiques Soient Alignes Avec Le Programme Dquit En Matire Demploi, Dans Le But De Constituer Une quipe Vritablement Reprsentative Des Quatre Groupes Dsigns Les femmes Les peuples autochtones Les membres des minorits visibles Les personnes en situation de handicap ABB sengage offrir des mesures dadaptation raisonnables aux candidats en situation de handicap et encourage les personnes sautoidentifier durant le processus de candidature. JR00027543 #J-18808-Ljbffr