Job Title

The Global Financial Crime (FC) Modernization Lead AVP is responsible for driving the modernization of Financial Crime systems and processes across Manulife globally. This role owns the FC Modernization roadmap, ensuring delivery of integrated, scalable, and auditable solutions that meet regulatory expectations and business objectives. The position requires strong program management, governance leadership, and collaboration with Financial Crime Compliance (FCC) and Technology teams to enable transformation aligned with Manulifes cost discipline framework. Position Responsibilities: Program Leadership & Governance Own and execute the FC Modernization roadmap in alignment with Manulifes governance structure (Executive Committee, Steering Committee, Operating Committee, Workstreams). Lead communication across governance forums, ensuring timely escalation of risks, issues, and decisions. Prepare and present program updates, dashboards, and recommendations to senior leadership and committees. Create and maintain program collateral (status reports, risk logs, decision trackers) using PMP best practices. Partner with FC Technology Collaborate closely with FC Tech teams to translate regulatory and operational requirements into actionable technology solutions . Ensure alignment between compliance objectives and technical architecture, design, and delivery. Global Rollout & Integration Coordinate global implementation of FC platforms and tools , ensuring consistency and compliance across regions. Oversee integration of Transaction Monitoring (TM), Screening, Customer Risk Rating (CRR) models, and Case Management systems to deliver a unified, efficient ecosystem. Regulatory & Stakeholder Engagement Act as the primary liaison for regulatory communication related to modernization initiatives. Influence decisionmaking across global teams and secure buyin for modernization initiatives. Financial Management & Business Case Development Develop and manage program budgets in alignment with Manulifes cost discipline framework. Build business cases to justify investments, highlighting projected headcount efficiencies and measurable savings from automation and improved staffing quality. Track and report financial performance against budget and savings targets. Continuous Improvement Identify and implement process enhancements to optimize FC systems and workflows. Governance Responsibilities: Executive Committee (ExCo): Provide strategic direction and escalate unresolved program conflicts; present key decisions and progress updates bimonthly . Steering Committee (SteerCo): Deliver executivelevel program updates, funding decisions, and risk mitigation strategies monthly . Operating Committee (OpCo): Report on crossworkstream risks, issues, and decisions weekly . Workstreams: Ensure detailed planning, execution, and reporting of workstream deliverables; status reports due weekly . Solution Design Authority: Collaborate on architecture, process, and scope decisions ad hoc . Executive Connect: Provide strategic guidance and recommendations prior to final decisions monthly . Required Qualifications: Education: Bachelors degree in Business, Technology, or related field; Masters degree preferred. Experience: 15+ years of experience either: In a senior leadership role responsible for managing departmental objectives and largescale projects OR In Financial Crime Compliance, AML, or technology transformation roles Certifications: CAMS, PMP, or equivalent preferred. Skills: Strong leadership and program management capabilities. Expertise in FC systems (TM, Screening, CRR, Case Management). Excellent communication and stakeholder management skills, including regulatory engagement. Ability to develop business cases and manage budgets effectively. Proficiency in program management tools and methodologies (PMP standards). Work Environment: This role operates in a fastpaced, global environment, collaborating with senior executives, compliance SMEs, and technology teams. It is critical for driving digital transformation in Financial Crime and ensuring the organization remains ahead of regulatory expectations and industry standards. When you join our team: Well empower you to learn and grow the career you want. Well recognize and support you in a flexible environment where wellbeing and inclusion are more than just words. As part of our global team, well support you in shaping the future you want to see. Acerca de Manulife y John Hancock Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera ms fcil y a vivir mejor. Para obtener ms informacin acerca de nosotros, visite http://www.manulife.com . Manulife es un empleador que ofrece igualdad de oportunidades En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retencin de talento, el ascenso y la remuneracin, y administramos todas nuestras prcticas y programas sin discriminacin por motivos de raza, ascendencia, lugar de origen, color, origen tnico, ciudadana, religin o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientacin sexual, caractersticas genticas, condicin de veterano, identidad de gnero, expresin de gnero, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. ... Conozca sus derechos (https://www.dol.gov/agencies/ofccp/posters) Permiso Familiar y Mdico Ley de Proteccin del Empleado contra el Examen Poligrfico (https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf) Derecho al Trabajo Verificacin Electrnica (E-Verify) Transparencia Salarial (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf) Ubicacin principal: Boston, Massachusetts Modalidades de Trabajo: Hbrido Se prev que el rango salarial est entre $156,700.00 USD - $290,900.00 USD Si se est postulando para este puesto fuera de la ubicacin principal, pngase en contacto con [email protected] para conocer el rango salarial de su ubicacin. El salario real variar segn las condiciones locales del mercado, la geografa y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educacin/capacitacin. Los empleados tambin tienen la oportunidad de participar en programas de incentivos y obtener una compensacin de incentivos vinculada al desempeo comercial e individual. Manulife/John Hancock ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontolgicos, de salud mental, oftalmolgicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopcin/subrogacin y bienestar, y planes de asistencia al empleado/familiar. Tambin ofrecemos a los empleados admisibles varios planes de ahorro para la jubilacin (incluidos planes de ahorro 401(k) o de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educacin financiera. Nuestro generoso programa de das libres pagos en EE. UU. contempla hasta 11 das festivos, 3 das personales, 150 horas de vacaciones y 40 horas de licencia por enfermedad (o ms cuando lo exija la ley) por ao, y ofrecemos todos los tipos de licencias contempladas por la ley. #J-18808-Ljbffr