Job Title

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking. Introduction: Prime Hires is seeking a skilled Mail Administrator I to join our client in support of an existing vacancy.Contract Period: 9 monthsPay Rate: $18.01 per hourLocation: Halifax, NSLocation Type: OnsiteBusiness Hours: Monday-Friday; 4:00 PM 12:00 AMJob Responsibilities:Incumbent will receive, open (as applicable), sort and deliver all incoming mail, output and courier to the various business units within Division as well as prepare, sort and ship all outgoing mail and couriers.Responsible for the final processing of all troubleshooting mail, which involves a higher level of knowledge and skill as well as processing inbound bulk mail, stats and daily workflow.Effective operation of the main mail distribution centres for head office and main locations located.Responsible for accurately and efficiently managing all outgoing Advisor mail for the Division Mail Services operation.Ensure service standards are met or exceeded.Provide the accurate distribution of Advisor mail directly to Advisors and to all Division Resource Centres.Ensure quality customer service and support to the Advisors through the business unit initiatives and production.Experience & Qualification Requirements:High school completion.Demonstrated ability to communicate effectively, precise communication skills both verbal and written.Great communication with customers and team is a priority.Previous experience in admin, courier, or customer service.Previous experience with scanning.Ability to meet the physical requirements of the job.Some heavy lifting is required up to 50lbs.Solid knowledge of Microsoft Office - Outlook, Excel.Solid Customer Service skills inclusive of effective communication, empathy, problem-solving, patience, and a positive attitude to ensure customer satisfaction.Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.