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Job Description Under the general direction of the Director of Labour Relations, the Labour Relations Advisor is responsible for providing guidance, direction and support to the Human Resources and Operations teams on matters relating to labour relations and best practices, including but not limited to grievance management/tracking, interpretation of collective agreements and general best practices. This position will also be responsible for general administration relating to labour relations matters and will ensure adherence to the Companys policies and procedures, motivate and lead by example and support Great Canadians learning environment while establishing a safe and welcoming work environment for all team members and management. This position will be based out of Pickering Casino Resort. Position Summary Under the general direction of the Director of Labour Relations, the Labour Relations Advisor is responsible for providing guidance, direction and support to the Human Resources and Operations teams on matters relating to labour relations and best practices, including but not limited to grievance management/tracking, interpretation of collective agreements and general best practices. This position will also be responsible for general administration relating to labour relations matters and will ensure adherence to the Companys policies and procedures, motivate and lead by example and support Great Canadians learning environment while establishing a safe and welcoming work environment for all team members and management. This position will be based out of Pickering Casino Resort. Key Accountabilities Acts as the first point of contact for site HR and management team for all labour relations matters Leads grievance management process including but not limited to scheduling of grievance meetings, preparing responses, adhering to Collective Agreement timelines Responsible for tracking and maintaining grievance tracking database Responsible for preparation of grievance and arbitration files Coaches and guides Human Resources team members on matters relating to labour relations Assists in the collective bargaining preparation as required Provides general support including but not limited to assisting with collective agreement interpretation and application, research, preparing and/or reviewing general communication Supports the Labour Relations Director during arbitration and mediation process; including the preparation, collection and summation of materials Track and analyze grievances for trends, potential issues with language; identifies opportunities for improvement. Coordinates and participates in Labour Management Committee meetings Builds strong working relationships with team members and union representatives Performs other duties as required Education and Qualifications Minimum 2 years of previous labour relations experience; worked within a unionized environment Degree and/or diploma in Human Resources Management, Labour Relations from a recognized post-secondary institution, or a combination of relevant education and experience. Strong solution-oriented decision-making and strategic thinking skills Excellent interpersonal and communication skills Experience using SharePoint, an asset Proficiency in MS Office applications including Word, Excel and PowerPoint Ability to multi-task and prioritize Thorough knowledge of employment legislation and regulations Fast learner, interested in continuous process improvement Able to work independently and as part of a diverse team Ability to maintain confidential information Effective persuasion and conflict resolution skills The ability to successfully obtain a criminal record check through the Alcohol and Gaming Commission of Ontario (AGCO) About Us Who we are! GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN. Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences. Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences. Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders. Whats in it for you? We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success! We provide you with the tools and technology needed to delight your clients! Youll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world. Freedom to Innovate: supports new and better ways to be successful. Be your Authentic Self: environment that values diversity as a source of strength. This isnt your typical 'corporate' job. We work hard and we have fun! The only thing we dont play games with is your career! Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability. Please note that due to the volume of applications, only those under consideration will be contacted for an interview. Thank you for your interest in Great Canadian Entertainment! #J-18808-Ljbffr