Skip to Main Content

Job Title


Amazon Connect CCaaS Practice Leader


Company : WillowTree


Location : Toronto, Ontario


Created : 2026-03-21


Job Type : Full Time


Job Description

A leading digital consultancy in Canada is seeking an Amazon Connect Practice Leader to build and scale its CCaaS offerings. The role focuses on practice leadership, P&L responsibility, and driving client success through innovative solutions in contact center technology. Candidates should have over 10 years of experience in the field, particularly with Amazon Connect, and demonstrate exceptional leadership and strategic thinking abilities. This position offers a competitive salary with performance bonuses and remote work options. #J-18808-Ljbffr