* Lead and manage the SWIFTLINK 2 and MALCOM team to deliver endtoend software development, enhancements, and sustainment aligned with technology roadmaps.* Champion modern engineering practices (CI/CD, automated testing, securebydesign) to improve delivery quality, reliability, and efficiency.* Provide delivery leadership across project and sustainment work, ensuring transparent progress tracking, predictable outcomes, and timely risk escalation.* Engage proactively with business stakeholders, TIS partners, and SMEs to clarify requirements and deliver measurable business value.* Maintain strong alignment between business objectives and product capabilities, prioritizing features that maximize value, reliability, and performance.* Act as the primary liaison with Solution Architects, TIS application teams, and Shared Services to ensure integrated solution delivery.* Ensure Critical Level 1 applications meet or exceed SLAs, maintaining high standards for availability, performance, and observability.* Identify, track, and mitigate delivery and operational risks; perform impact analysis and maintain actionable risk registers.* Ensure compliance with company standards, security baselines, and technology governance requirements.* Oversee ServiceNow processes, including incident, change, and release management, SLA tracking, and CMDB accuracy.* Plan, execute, and continuously improve disaster recovery and system failover strategies, including regular testing.* Mentor, coach, and lead team members, fostering a culture of accountability, continuous improvement, and delivery excellence.* University degree or diploma in Computer Science or a related field. An equivalent work experience may be considered.* Minimum 7+ years of IT experience with a solid focus on application development, sustainment, and support across enterprise systems, including 23 years in a leadership role with direct client or customer engagement and delivery accountability.* Strong handson background as an application developer or architect, with proficiency in modern programming languages, development frameworks, web applications, and relational databases.* Comprehensive understanding of the Application Development Lifecycle, including custom and vendor platforms, operating systems, secure coding practices, and software governance.* Proven ability to lead and direct application teams in solving complex, dynamic problems and delivering solutions that support critical business decisions.* Experience demonstrating modern technologies and cloud infrastructure to optimize application performance, scalability, and cost efficiency.* Good communication, leadership, and organizational skills, with the ability to translate technical concepts into clear, businessfriendly language and manage priorities in a fastpaced, multiinitiative environment.* Experience developing and supporting applications for Order to Cash processes.* Experience of projects execution using Agile SCRUM methodology.* A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance and disability.* A paid maternity and parental leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event.* Valuable retirement savings plans, including a savings plan with company stock as an investment option.* Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays.* An Employee and Family Assistance Program.* A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being.* Enbridges FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays, opt for a compressed workweek schedule, and have flexible start and end times. Role requirements determine your eligibility for each option. #J-18808-Ljbffr
Job Title
Supervisor Software Product Development