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Job Title: Lead Technical Product Manager Platforms Location : [Toronto, Hybrid] Department : Product / Technology Type : Full-time This role requires a minimum of four (4) days per week working onsite at EnStreams head office in Toronto; this requirement may be changed at managements discretion. About Us Were on a mission to grow trust in Canada by Empowering Frictionless Trust in Every Interaction EnStream is a trusted leader in secure mobile identity verification and digital trust in Canada. We work at the intersection of technology, telecommunications, and data enabling organizations to deliver seamless, secure digital experiences to their customers. Jointly owned by Canadas largest telecom providers, EnStream is uniquely positioned to provide secure access to mobile network insights that drive innovation and protect consumers. We believe that earning trust is the foundation of every great customer relationship. And were building the technology, expertise, and partnerships to make that possible at scale. About the role We are seeking a high-impact Lead Platform Technical Product Manager to define and lead the development of our Identity & Access Management (IAM) Platform, the foundational system powering secure onboarding, authentication, authorization, transaction monitoring, and trust intelligence across our ecosystem. This role will define the platform architecture, reusable capabilities, and developer-facing services that enable multiple products and partners to build on top of a trusted identity foundation. You will be responsible for establishing the long-term platform vision, building a multi-year roadmap, and partnering closely with engineering, data science, security, and go-to-market teams to deliver scalable platform services that power identity, trust, and security at scale. This role will focus on building core platform capabilities such as identity data layers, authentication orchestration engines, risk intelligence frameworks, access policy infrastructure, and developer APIs that enable internal teams and enterprise partners to integrate seamlessly. This is a strategic leadership role ideal for a PM experienced in platform products, identity infrastructure, cybersecurity, telco intelligence, or fraud risk systems. What Youll Do Platform Strategy & Leadership Define and own the IAM platform architecture, including identity data layers, authentication orchestration services, authorization frameworks, and risk intelligence infrastructure. Develop and drive a multi-year platform roadmap that enables reusable services across multiple product lines and enterprise integrations. Establish platform primitives including identity attributes, device intelligence signals, telco metadata, risk scoring services, and policy engines. Build scalable API-first platform capabilities that allow internal teams and enterprise partners to easily integrate identity and trust services. Define standards for platform extensibility, modularity, and interoperability across the identity ecosystem. Authentication & Authorization Platform Services Define the architecture for authentication orchestration, supporting MFA, Number Verify, passkeys, biometrics, and adaptive authentication. Design scalable authorization infrastructure, including RBAC, ABAC, and policy-based access frameworks. Lead platform capabilities around identity federation and token services, including OAuth, OIDC, SAML, and SCIM integrations. Oversee platform components such as session management, identity lifecycle services, and trust policy engines. Developer Platform & Ecosystem Enablement Build a developer-first identity platform, including APIs, SDKs, and integration tooling. Enable internal teams and enterprise partners to build applications and services using platform identity capabilities. Partner with Solutions Engineering and Customer teams to ensure the platform supports scalable enterprise integrations. Regulatory & Trust Framework Alignment Ensure the platform supports regulatory requirements across FINTRAC, FATF, GDPR, PIPEDA, ISO27001, SOC2, and emerging identity assurance frameworks. Embed privacy-by-design and secure-by-design principles into the core platform architecture. Align platform capabilities with evolving KYC, AML, and digital identity standards. Experience 57+ years of product management experience building platform products, identity infrastructure, cybersecurity platforms, or fraud risk systems. Experience defining platform architectures, APIs, and reusable services used across multiple products or partners. Deep familiarity with identity and authentication standards including OAuth 2.0, OIDC, SAML, and FIDO2. Experience working with data science teams to build and operationalize ML models and risk decisioning systems. Experience working with device intelligence, telco metadata, behavioral analytics, or identity signals is a strong plus. Domain experience in telecommunications, fintech, banking, or digital trust ecosystems. Skills Strong platform product thinking, with the ability to design scalable systems that support multiple use cases and integrations. Ability to translate complex technical architectures into clear business value and strategic narratives. Experience operating in cross-functional environments spanning engineering, security, data science, and GTM teams. Exceptional communication, storytelling, and stakeholder alignment skills. Familiarity with privacy-by-design and secure-by-design platform development. Why Join Us? Be part of a mid-sized, mission-driven company where your work has direct visibility and measurable impact Thrive in a supportive, diverse, and inclusive team where innovation and continuous learning are encouraged Work in a culture that values transparency, trust, cross-functional partnership, and a strong customer focus Opportunity to shape how performance is measured and managed across the company. Partner closely with leadership and influence high-level business decisions. Ready to Help Build a Safer Canada? If youre a systems thinker, trusted advisor, technical storyteller, and mission-driven leader wed love to talk.