Job Title

Who We Are Avenir Energy Ltd. is one of Canadas largest and fastest-growing propane distribution companies, with operations nationwide and more than 400 dedicated team members. We are a safety-first, customer-focused organization committed to being the propane distributor of choice in North America. At Avenir, we believe our people are the foundation of our success. We offer a respectful, collaborative, and fast-paced work environment where every role makes a meaningful impact. Why Join Avenir Energy? As a full-time team member, youll have access to: Comprehensive Benefits Health, dental, paramedical, life insurance, and virtual healthcare Employee Assistance Program (EAP) Confidential support for you and your family Retirement Savings RRSP and TFSA programs with employer matching Work-Life Balance Competitive vacation, floater days, and flexible time-off programs Performance Incentives Annual rewards recognizing individual and company achievements Stability & Growth Join a growing organization with longterm career opportunities The Role Service Manager Atlantic Region is a senior leadership position responsible for the overall performance, safety, and regulatory compliance of Avenir Energys service operations across Atlantic Canada. This role provides direct leadership to Gasfitter A and Gasfitter B technicians, ensuring consistent technical standards, operational excellence, and exceptional customer service across multiple branches and jurisdictions. The Service Manager plays a critical role in aligning field service operations with corporate objectives while maintaining full compliance with provincial regulators and industry codes. Location: Candidates should be based in HRM, Truro, Stellarton, or nearby areas. What Youll Do Provide leadership, coaching, and technical oversight to Gasfitter A and B technicians across the Atlantic region Oversee daytoday service operations, ensuring safe, efficient, and compliant execution of service and installation work Ensure adherence to all applicable provincial codes, regulations, and safety authority requirements across Atlantic Canada Manage staffing, scheduling, oncall rotations, performance management, and employee development Lead safety meetings, toolbox talks, and regional communications to reinforce Avenirs safetyfirst culture Monitor operational KPIs, service performance metrics, and productivity targets, implementing continuous improvement initiatives Act as a senior escalation point for complex technical issues, customer concerns, and servicerelated complaints Lead investigations into service incidents and near misses, ensuring corrective and preventative actions are implemented Oversee service equipment, tools, fleet coordination, inventory controls, and required reporting Collaborate with Operations, Sales, Safety, and Supply teams to align service delivery with business objectives Support audits, inspections, and interactions with provincial regulators and external stakeholders Travel regularly throughout Atlantic Canada to support branches, technicians, and operational needs What You Bring Gasfitter A certification Proven experience leading and supervising regulated technical trades (Gasfitters, Service Technicians, or similar) Strong working knowledge of propane systems, service operations, and installation practices Demonstrated understanding of industry codes, safety standards, and regulatory compliance across multiple jurisdictions Minimum 5+ years of progressive leadership or operations experience in propane, energy, HVAC, or a related technical field Strong leadership, communication, and conflictresolution skills Ability to manage performance, coach teams, and build a strong safety culture Proficiency in Microsoft Office; experience with service management systems or KPIs is an asset Valid drivers license with a clean driving record Willingness and ability to travel extensively throughout the Atlantic region (up to ~50%) Working Conditions Combination of office, field, outdoor, and warehouse environments Exposure to varying weather conditions and industrial environments Regional travel required across Atlantic Canada Avenir Energy is committed to providing an inclusive and accessible hiring process. Accommodations are available upon request throughout all stages of recruitment. By applying, you acknowledge that Avenir Energy may use thirdparty systems or recruiting agencies that utilize Artificial Intelligence in candidate screening and assessment. All offers of employment are contingent upon the successful completion of applicable background checks, as determined by the role and company policy. Candidates will be informed of required checks during the hiring process. We thank all applicants for their interest. Only those selected for an interview will be contacted. #J-18808-Ljbffr