Job Title

Customer Experience Representative (Occasional) Cannabis NB Cannabis NB is New Brunswicks trusted retailer for the responsible, safe, and educational delivery of cannabis products across the province. Our Goal To deliver a worldclass customer experience rooted in knowledge, care, and safety. Our Mission To provide access to qualityassured products while empowering customers through meaningful conversations and accurate information. Our Mandate To support public education and harm reduction by promoting socially responsible cannabis use across the province. We are passionate about creating an exceptional customer experienceone built on great conversations, highquality products, and a knowledgeable team that genuinely cares. If youre excited about working in a fastevolving industry and helping shape positive customer interactions every day, wed love to meet you. About the Role As a Customer Experience Representative, youll be part of a collaborative, customerfocused team. You will: Welcome customers and support them in finding products that fit their needs. Engage in thoughtful, consultative conversations to understand preferences. Share clear, accurate information about our products. Promote safe, socially responsible consumption. Build your expertise through continuous training and learning. Who You Are Inquisitive and eager to learn, adapting positively as the industry evolves. Take a customerfocused approach, actively listen, and communicate with confidence. Enjoy working as part of a supportive, collaborative team. Committed to social responsibility and public education. Professional, dependable, and flexible with days, evenings, and weekends. 19 years of age or older. Bilingual in both official languages (required). Postsecondary education (asset). Supervisory experience (asset). What We Offer $21.52 per hour (inclusive of 4% vacation pay and 4% holiday pay). Flexible, occasional hours (no minimum guaranteed). Employee Assistance Program. $1000 Health Spending Account after successful completion of a 6month probationary period. Opportunities for continuous learning, skillbuilding, and professional development. How to Apply Please submit your resume and cover letter through our online application system. Candidates selected for further consideration will participate in a competencybased selection process and may be required to complete additional assessments. Cannabis NB is proud to be an equal opportunity employer. We are dedicated to reflecting the diverse communities we serve and strive to maintain an inclusive environment where employees feel safe, respected, and supported. #J-18808-Ljbffr