Job Title

Salary 33,910 - 39,360 per annum Location Hybrid/Islington or Morden Hours Full Time 36 per week Contract Type Permanent Overview Looking for a customerfocused role in social housing? If so, we have just the right opportunity for you! Were seeking several excellent Customer Support Specialists to join our team in Islington or Morden. Responsibilities This is a multicase management position, which requires you to make confident decisions and handle multiple customer interactions. Therefore, excellent communication skills are necessary to liaise with various internal teams and external agencies. Youll participate in active learning and knowledgesharing to support us in driving continuous improvement to meet high levels of performance. Accuracy, attention to detail, and the ability to interpret legislation are essential skills for this role. You must be able to work to a high standard in a busy and pressurised environment while managing your time effectively to handle a variety of tasks. Due to the nature of the teams work, you need to be flexible and adaptable to changing priorities. You should have the confidence to make sound judgments and decisions to take ownership of your work areas. Qualifications Were looking for people who can exceed customer expectations by building effective relationships and creating a warm and positive environment. For the right candidates, training will be provided to help them develop the skills needed to become a great member of our customer support team. Benefits Salaries are just the starting point. Here at Clarion, were dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. AI Policy At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process. Closing Date Monday 23rd March 2026 at midnight. Assessment As part of the assessment process, candidates will be asked to complete a competencybased test, details of which will be given following the shortlisting exercise. Eligibility You must be eligible to work in the UK to apply for this vacancy; Clarion is not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. Other This vacancy may close without notice. If you believe you have the qualities were looking for and are interested in working for an organisation that can really make a difference to peoples lives, then please apply! #J-18808-Ljbffr