Job Title

Join a Rapidly Growing Leader in Tactical Medicine CTOMS Inc. is a veteran-owned, Canadian company specializing in tactical medical training, mission-essential supplies, and innovative gear for military, law enforcement, first responders, and prepared civilians. Founded in 2005 and headquartered in Edmonton, Alberta, we provide CoTCCC-aligned solutions, online training through CTOMS Academy, and high-quality tactical medical products. With recent strategic acquisitions (including Performance Manufacturing and the Amarok Technical Gear brand) and strong momentum across our sales, manufacturing, and training divisions, CTOMS is in an exciting growth phase. As a veteran-owned business serving military and government clients as our largest customers, we foster a culture that values discipline, teamwork, mission focus, and respectmaking it an exceptionally smooth transition for those coming from military service. Many of our team members are veterans, and we prioritize that shared experience. We are now seeking a dedicated General Manager to lead our operations, unite our teams, and drive continued success. This is a pivotal, handson leadership role reporting directly to the CEO. You will oversee all divisions, supervise section heads and staff (currently ~14 fulltime employees and ~30 casual contractors), monitor strategic initiatives, and ensure operational excellence in a fastpaced, purposedriven environment. We particularly welcome applications from Canadian Armed Forces veterans with companylevel or battalionlevel command experienceyour proven leadership, operational expertise, crisis management, and teambuilding skills align perfectly with our mission, culture, and goals. Location: 2823 50 Ave NW, Edmonton, AB (This is our new location anticipated to move into summer 2026. The position is onsite only; private office provided. No remote work.) Work Schedule: Monday to Friday, generally 07301530 or 08001600 hours. Key Responsibilities Supervise section heads, junior managers, and all employees across sales, retail, manufacturing, and training divisions to foster high performance and accountability, with particular emphasis on driving and monitoring CTOMS sales performance, including major bids, tenders, and contracts. Monitor progress on strategic projects and initiatives, holding teams accountable to timelines, quality standards, and deliverables as directed by the Executive, while maintaining close oversight of key sales pipelines, opportunities, and revenue targets. Support and develop all CTOMS employees to reach their full potential through mentorship, routine career and performance interviews, and maintaining accurate personnel records. Promote a respectful, professional workplace; intervene decisively, following disciplinary policy when applicable, to address inappropriate behavior from employees, contractors, or visitors at CTOMS facilities or temporary sites. Anticipate operational challenges, resolve issues at the lowest level possibleincluding problemsolving sales discrepancies, shipping delays, or fulfillment issuesand elevate serious incidents, accidents, or personnel matters to the Executive with recommended solutions. Contribute actively to executivelevel strategic planning, maintain detailed records/notes, and distribute reports to the management team. Ensure proper use and security of company infrastructure, material assets, personal/business information including intellectual property and branding, and facilities. Enforce clear division of labour, reinforce professional standards, and document performance, discipline, counseling, job descriptions, and organizational hierarchy. Develop and maintain strong, collaborative relationships with key vendors, suppliers, and resellers to support reliable supply chains, favourable terms, and sustained business growth. Be flexible and prepared to temporarily assume other roles as needed to support the team, including handson management of important or highvalue orders and facilitating critical sales transactions directly when the customer, contract, or deal is strategically significant. Act as the voice of junior managers and employees to the Executive while maintaining strong, collaborative relationships across the organisation. Perform other reasonable duties as assigned by the CEO or CFO. Qualifications Demonstrated formal leadership training and development (or equivalent proven experience). Experience in personnel and resource management within a mediumsize business/organisation environment. Military experience at Company or Battalion level command is strongly preferred we highly value the transferable skills in leadership, discipline, team building, and operational execution from Canadian military service. Postsecondary education in personnel management, project management, business administration, or a related field is an asset but not essential. Strong interpersonal skills with a commitment to respectful, professional interactions internally and when representing CTOMS publicly. Proven ability to anticipate problems, solve them proactively, and maintain high standards of efficiency, security, and accountability. Comfortable with documentation tools (e.g., spreadsheets, personnel files, reports) and basic organisational systems. Nicetohave (but not mandatory): Experience in government procurement, supply chain and vendor management, logistics in manufacturing, ecommerce, CRM tools for sales, quality control systems, compliance knowledge (e.g., medical device regulations), or training operations and online training platforms. Eligibility to work in Canada; preference for candidates based in or willing to relocate to the Edmonton area (no relocation support provided). What We Offer Competitive compensation package, negotiable based on experience (salary and vacation days to be discussed during the process). Full companycovered health and dental plan. Opportunity to shape operations in a rapidly growing, innovative, veteranowned company with a meaningful mission: empowering people with lifesaving knowledge and tools. Collaborative, disciplined culture that respects military values, teamwork, and continuous improvement. Direct impact on strategic direction as a key member of the executive team. Private office in our Edmonton facility. Application Process Applicants must submit a resume along with three professional references (which will be contacted). Please send to [email protected] with ''''General Manager Application'''' in the subject line. The hiring process includes: Phone interview Inperson interview Background and reference checks Notification and, if required, negotiation of terms Start Date: Flexible, targeted for JuneJuly 2026 (depending on the company''''s finalized move date), with some flexibility into August. If you are a decisive leader with a track record of building highperforming teams, enforcing standards, and driving resultsespecially with a military background we strongly encourage you to apply . Veterans are particularly encouraged; your experience is highly valued here. We thank all applicants for their interest; only those selected for an interview will be contacted. Lets build the future of tactical medicine together. Apply today! #J-18808-Ljbffr