Who We Are At Giant Tiger, our mission is simple: help Canadians save more every day. Were a Canadian institution rooted in our communities and built on 60+ years of success. As part of our store support team, your work directly impacts stores across the country and drives the value that our customers see on the shelves. Were looking for people who are passionate about retail and motivated by meaningful work that makes a real impact. This posting represents a current opportunity at Giant Tiger. Job Title Automation System Engineer About This Role Workplace Arrangements The schedule for this role is a Saturday Wednesday 7:00 AM 5:30 PM onsite at our Johnstown Distribution Centre. What Youll Be Doing Monitor health of the system''''s automated adapters, vertical lifts, and automated robotic vehicles. Ensures respective operational or maintenance teams are notified of issues enabling them to respond quickly to problems and or failures. Ensure all KPI targets are met or exceeded for the department. Responsible for the troubleshooting and application of diagnostic utilities to aid in system troubleshooting. Document and report issues to internal and 3rd party engineering teams and work with them on solutions. Assist in supporting the escalation process with Symbotic customer support teams to ensure quick resolution of software and/or mechanical issues, software updates, or mechanical enhancements. Evaluate documented resolutions and analyze trends for ways to prevent future problems. Perform post-resolution followups when needed. Train and assist operators on overall system including automated adapters, vertical lifts, automated robotic vehicles, warehouse management systems, and any other IT problems. Communicating and documenting technical concepts clearly and concisely to the teams. Complies with all GTW and equipment manufacturer''''s health and safety policies and procedures. Coordinates and supports, with H&S team, on safety procedures and training for all existing and new equipment that the automation team interacts with. Perform ongoing activities such as backups, OS and application patching, executing various maintenance scripts, and monitoring the system''''s IT infrastructure. What Youll Bring Bachelors degree in Controls, Computer, Automation, Mechanical Engineering or a directly related field or 4 years analyzing large operational datasets or leading continuous improvement initiatives in automated or warehouse environments. Exceptional customer service orientation for 3rd party support teams. 5 years experience troubleshooting and supporting technical systems or software, either remotely from an office or directly onsite in the field. Strong analytical and problemsolving skills, including the ability to analyze datasets, identify patterns, and determine potential root causes of issues. 2 years experience with supporting systems remotely by connecting to various system types via Remote Desktop, SSH, browser, etc. 2 years of experience diagnosing and troubleshooting PLCbased automation systems. 2 years experience using SQL with ability to create and/or modify SQL scripts. Good command of Linux shell and scripting. Can demonstrate effective and disciplined troubleshooting problem solving methodologies. Strong written and oral communication skills. Ability to effectively prioritize and execute tasks in a highpressure environment. Assets You May Have 2 years + of experience with TCP/IP based networks, protocols and troubleshooting. 2 years + of experience with Server and Storage Array hardware and Active Directory. 2 years + of experience with writing and developing SOPs in a production environment. 2 years + experience building or modifying graphic user displays. 2 years + experience in logistics. 2 years + experience operating Symbotic adapter cells. 2 years + experience using Symbotic''''s property software, specifically the control center application. Knowledge of warehouse management systems Manhattan WMS preferred. Salary $58,400.00 - $87,600.00 What Giant Tiger Offers Competitive Compensation The salary range for this position is listed above. Giant Tiger will consider factors such as experience, skills and internal equity to ensure you are paid competitively. Retirement Support We contribute 6% of your annual base salary to a Deferred Profit Sharing Plan (DPSP) on your behalf, no employee contribution required. Health Benefits and Paid Time Off Access to our flexible, costshared health and dental benefits (available on hire) and annual paid time off, including personal and vacation days, plus additional paid holiday time between Christmas and New Years. Career Growth Giant Tiger is committed to developing our people. We promote from within, and many of our leaders started right here. We provide the coaching, training, and support you need to build a longterm career. If you''''re looking for a place to grow and take on new challenges, you''''ve found it. Extra Giant Tiger Perks Store Discount Parental leave salary topup Recognition program that celebrates great work with monetary rewards and other perks Safety first environment Location 1 Giant Tiger Blvd, Johnstown, Ontario, K0E 1T1 Job Requisition JR131135 Equal Opportunity Employer Giant Tiger is an equal opportunity employer and is committed to fair employment practices. Application Encouragement Are you interested in this position but don''''t yet meet all the criteria? We want you to apply anyway! During our recruitment process we are looking for an incumbent that will not only learn and grow in the role, but also contribute to our diverse, equal and inclusive culture. Accommodation Giant Tiger will provide support and accommodation in its recruitment processes to all applicants. If you are invited to participate in an interview and have accommodation needs, please contact [email protected]. Work Permit Giant Tiger does not sponsor work permits. Candidates must be legally authorized to work in Canada and maintain authorization for the duration of employment. #J-18808-Ljbffr
Job Title
Automation System Engineer