Job Title

At Aviso, we are dedicated to improving the financial wellbeing of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic oneaviso'''' culture sets us apart. If you are looking for interesting and challenging work at a company committed to its people, find out more about what Aviso has to offer at www.aviso.ca. The Opportunity We are looking to fill an opening for a Director, Product Design to join the Client Experience team. This is an exciting journey to shape the future of investing for Canadians by delivering bestinclass wealth platforms. As the Director of Product Design, you will help us achieve our bold ambition and bring our visions to life as well as help us chart the course for our continued success. Reporting to the Vice President of Experience, the Director will manage a team of Product Designers who ensure the solutions we deliver are both desirable and viable. The primary responsibility is staffing, coaching, and mentoring. We empower our product team to solve difficult customer and business problems in ways that our customers will love, while also delivering business results. A crossfunctional and durable product leadership triumvirate consists of a product manager, a product designer and a technology lead that are uniquely responsible for the product''''s success. Our goal is to deliver effective solutions that are: Desirable: Our customers don''''t simply use our products; they choose to do business with us each day with experiences that are intuitive and pleasurable to use, no matter the complexity Feasible: We deliver business results and our teams have the skills to implement and iterate upon the solution Viable: We build sustainable products that are well aligned with business objectives and have clear, measurable business outcomes. Who you are Service - You put your clients'''' needs first, advocate service excellence, and work to deliver clientcentric solutions, proactively developing strategic partnerships that allow Aviso Wealth to become a trusted advisor and partner. Execution - You are committed to achieving your goals, focus on getting things done, look for improvement, and take accountability for your actions. Collaboration - You work collaboratively, build trust and inclusion, and establish effective relationships both inside and outside the organization. Leadership - You lead your team, provide direction, coaching, and motivation, remove roadblocks, and support their success. What your day looks like Lead and manage a team of Product Designers, providing coaching and mentorship to ensure their professional growth and success. Collaborate with crossfunctional teamsincluding Product Managers, Tech Leads, and Business Partnersto discover effective solutions and bring them to market, ensuring that the products developed meet the needs of customers and the business. Empower the team to determine the best solutions to the problems to be solved, holding them accountable for delivering valuable outcomes. Advocate for digital experience design both within the team and throughout the organization, creating excitement and alignment around humancentred design. Coordinate and communicate across multiple product teams, validating product plans with customer feedback and continually evolving to exceed business and user expectations. Measure success through clear customer insights, hold the team accountable via a KPI framework, and celebrate successes to drive continuous improvement. Requirements Education: Bachelors degree or equivalent practical experience. Experience: At least 710 years working on technologypowered products as a Director of UX, Product Designer, or User Researcher. Design Expertise: You are a user experience evangelist, advancing a designled philosophy that works in close coordination with technology and product teams. Delivery Experience: Demonstrable understanding of modern product discovery and delivery techniques, agile methodology, and leveraging customer insights for incremental product benefits. Technical Comprehension: Ability to assess viability and collaborate effectively with technical counterparts. Business Knowledge: Demonstrated ability to learn multiple functional areasexperience, finance, sales, and/or marketingwith financial industry experience a plus. Analytical and ProblemSolving Skills: Ability to devise solutions to difficult problems, use sound judgement to assess risks, and present a wellstructured, datainformed narrative. Software and Tools: Comfort with design software (Figma, Photoshop, Miro, etc.), MS Office (PowerPoint, Excel), agile tools (Confluence, JIRA), and digital analytics platforms (Google or Adobe Analytics). Communication: Outstanding communication and presentation skills, fluent in English, bilingual in French an asset. Teamwork: Experience working with crossfunctional teams and understanding the importance of collaboration in delivering a successful product. Understanding of Customer Experience: Fundamental understanding of endtoend customer experience, user journeys, and service design fundamentals, enabling decisions that enhance the overall user experience based on realworld interactions and digital footprints. Benefits Competitive compensation package that rewards and recognizes individual contributions. Excellent health, dental and insurance benefits to meet diverse employee needs. Generous vacation time, fitness benefit, and parental leave topup options. Matching contributions to our retirement program. Commitment to continuous improvement through learning & development and an education assistance program. Regular social events to foster teamwork. Your Information By submitting your application, you consent to the collection, use, and disclosure of your personal information for the purposes of assessing your qualifications and suitability for employment with Aviso. Your information will be handled in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation. Equal Employment Opportunity Aviso welcomes and encourages applications from all qualified individuals, including persons with disabilities. If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process. Company Overview Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145billion in total assets under administration and management, and over 1,000 employees. Were building a comprehensive, technologyenabled, clientcentric wealth services ecosystem. Our clients include partners, advisors and investors; we serve nearly all credit unions across Canada and a wide range of portfolio managers, investment dealers, insurance and trust companies, and introducing brokers. Salary This position is posted with an expected salary range of $135,000$165,000CAD annually. Individual compensation packages are based on various factors unique to each candidate and the requirements of the position. #J-18808-Ljbffr