Job Title

Role Title: SAP FICA functional Consultant Location: Toronto, ON Work Style: Hybrid (2-3 days at onsite) Skills: Utilities - SAP FICA Experience Required: 10 & Above Collection Enhancements Project - FICA + BRFPlus Functional Consultant Role Overview An experienced SAP FICA Consultant with deep expertise in BRF+ to support dunning, collections, and payment arrangement enhancements within a regulated utility environment. The consultant will be responsible for configuring, optimizing, and simplifying SAP FICA and BRF+ solutions to improve collections performance, reduce customization complexity, enhance operational efficiency, and maintain regulatory compliance. Key Responsibilities Configure and optimize SAP FICA dunning and collections processes, including dunning intervals, disconnections, notices, and correspondence Design, simplify, and maintain BRF+ rules for collections, payment eligibility, risk segmentation, and treatment logic, with a focus on reducing unnecessary customization Identify opportunities to replace complex custom logic with standard SAP and BRF+ capabilities where possible Implement and enhance payment arrangement (installment plan) rules, default handling, and installment calculations Support changes to collections correspondence, notices, and fact sheets to ensure accuracy and regulatory compliance Configure payment handling, adjustments, and automated write off processes for closed accounts Align FICA and BRF+ processes with digital channels and agent tools to improve operational efficiency and reduce handling time Support functional design, testing, deployment, and knowledge transfer for FICA and BRF+ enhancements Required Experience 8+ years of SAP IS U / SAP FICA functional experience 5+ years of hands on experience with BRF+ for dunning and collections scenarios Strong experience with SAP FICA collections, disconnections, payment arrangements, and correspondence Proven experience working in utilities or other regulated industries Demonstrated experience simplifying complex customizations and BRF+ rule frameworks while maintaining compliance Required Skills and Qualifications Deep expertise in SAP FICA (Contract Accounts Receivable and Payable) Advanced BRF+ configuration skills, including decision tables, rule sets, and process orchestration Strong understanding of dunning procedures, collections strategies, and disconnection processes Experience with installment plans, default logic, and write off automation Ability to translate regulatory and business requirements into maintainable, low complexity BRF+ solutions Strong analytical, problem solving, and documentation skills Nice to Have Experience with collections or high volume utility environments Exposure to digital channels or agent desktop integrations related to collections Prior experience supporting large remediation or collections optimization #J-18808-Ljbffr