About Us Sweat, recover, connect: Sweat and Tonic (S&T) brings the best of boutique fitness and wellness under one roof. S&T is Toronto''''s leading boutique fitness and wellness hub, offering the widest collection of group fitness classes in Canada. From complimentary full-service amenities and an unparalleled range of yoga, Pilates, HIIT, indoor cycling, HYROX, and Lagree Megaformer classes powered by topline fitness equipment, customprogrammed lighting, immersive projection screens and stateoftheart sound systems, to premium spa, recovery and hightech biohacking amenities every aspect of S&T has been designed to deliver a bestinclass experience with a hospitality approach. With premium spa facilities, caf, and bar offerings, members can recharge, recover, and reignite. Tonic House, the multifunctional lounge, workspace and event venue, inspires collaboration and innovation. Since opening in 2019, S&T has innovated and expanded stateoftheart classes across multiple channels: Instudio, Sweat in the Park, Sweat Live, Sweat on Demand, and Sweat on the Roof a oneofakind, outdoor rooftop fitness studio in the heart of downtown Toronto. In spring 2023, S&T opened its first international sister location, Silver Springs, a boutique yoga and Pilates oasis in the heart of Los Angeles, and opened its second location in Toronto at The Well in December 2023. S&T expanded the brand in June 2025 with a new concept studio, Reformd the worlds largestcapacity Lagree studio, and will be bringing a fourth location in Torontos prestigious Yorkville neighbourhood in 2026. S&T was the recipient of the 2023 Mariana Tek Lasting Community Award, 2023 ClassPass Best Studio Award, and the Mariana Tek Best of Boutique Fitness Awards for 2024 and 2025, recognizing the highest studio attendance and commitment to innovation and excellence. Lead the future of theRIDE at S&T Were looking for a highperforming leader who can sweat the details, push the boundaries, and shape the future of theRIDE Studio across all S&T locations. Youll join a creative, highperformance culture built on connection, innovation, and continuous improvement. Youll have meaningful influence on programming, instructor development, and guest experience across multiple locations while we continue to scale as a bestinclass fitness leader. The Opportunity Reporting to the Director of Fitness and working closely with the Manager of Fitness Operations, you''''ll lead our RIDE studios across all Toronto locations. You''''ll own studiospecific experience, operations, programming, training and recruitment elevating instructor performance, safeguarding brand standards, and driving studio results. This role is central to S&Ts expansion, providing focused leadership while ensuring alignment across teams and locations. The position is onsite across all Toronto locations, primarily Monday through Friday. Availability and flexibility to work early mornings, evenings and weekends is regularly required based on business needs. Primary Job Responsibilities Strategy & Planning Work with the Director of Fitness and Manager of Fitness Operations to shape annual RIDE Studio programming and operational plans aligned with S&Ts business objectives. Provide insight into scheduling, class styles, and performance to support budget planning. Use attendance, capacity, and guest feedback data to identify trends and inform improvements. Support evaluation and rollout of systems, tools, and processes that enhance efficiency and guest experience. Studio Operations Oversight Lead weekly operations for all RIDE Studio programming across locations, ensuring dependable execution and high standards Own schedule performance & integrity, instructor coverage, and studio operations & readiness Uphold operational procedures and performance expectations across all RIDE Studio programming Daily, weekly and monthly monitoring & tracking of KPIs and quality measures, addressing opportunities and solving challenges proactively Partner with the Manager of Fitness Operations to align RIDE Studio performance with financial and guest experience goals Instructor & Talent Leadership Oversee recruitment, auditions, onboarding, and development of RIDE instructors to ensure alignment with S&T brand expectations Provide ongoing coaching, mentorship, and performance feedback to support instructor growth Perform structured class audits at a performancebased cadence to ensure execution of brand standards and guest experience, maintain connection, and accelerate development Run regular instructor meetings and trainings to drive quality, consistency and connection Cultivate a supportive, unified instructor culture anchored in S&T values Programming & Experience Development Design, evolve, and codify RIDE Studio programming to ensure consistency in standards and delivery across classes and instructors Collaborate with Marketing and Events teams to develop workshops, themed classes, and communitybuilding initiatives Communication & CrossDepartment Collaboration Serve as the central point of contact for the RIDE Studio, maintaining strong communication with instructors, operations teams, and leadership Work in partnership with other Heads of Studio to optimize business performance and company goals, align standards, elevate instructor performance, and maintain an exceptional guest experience. Provide daily updates, insights, and recommendations to the Director of Fitness and Manager of Fitness Operations Collaborate with Operations, Marketing, and Events teams to ensure alignment and smooth execution of initiatives. Leadership & Culture Teach classes as appropriate to business needs and priorities, using teaching moments to model excellence and lead by example Champion the S&T brand, team values, and guest experience, ensuring every class reflects the brands mission and standards Monitor FitGrid ratings, guest feedback, and NPS to identify strengths and improvement opportunities Evaluate new tools, technologies, and best practices to enhance the guest experience Foster a culture of high performance, accountability, and collaboration across the RIDE Studio team Recognize strong performance and drive continuous development through structured feedback loops Participate in and promote DEI initiatives to support inclusive programming and team practices Lead with empathy, integrity, and consistency, ensuring all actions reflect S&Ts values and elevate the environment for instructors and guests KPIs Performance to budget Employee NPS and guest feedback Recruitment effectiveness Instructor performance About You Youre energized by high standards, driven by developing others, and comfortable leading in environments where consistency, pace, and quality matter. Youre excited by growth, you adapt quickly, and you take pride in elevating experiences through thoughtful leadership and disciplined follow-through. Proven group instruction and team leadership experience within a multistudio or highgrowth environment Passion for creating exceptional guest experiences Strong musicality and class design instincts Comfortable working with numbers, actionoriented, and resultsdriven with datainformed mindset Detailoriented, organized, and relentless in your pursuit of excellence and following through on clear, measurable plans Ability to remain calm and consistent as you navigate highpressure situations and adapt through change Build credibility through fairness, consistency, and professionalism Empathetic with cand ability to deliver and receive feedback as part of growth You welcome challenge and inquiry with openness and curiosity Requirements Proven track record as an industryleading group fitness instructor in RIDE Current CPR/AED Liability insurance for group fitness instructors Ability to work across multiple locations and adjust availability based on business needs Compensation and Benefits Base salary $100,000 - $110,000 per annum dependent on experience Enrollment in annual management bonus plan targeted at 10% Health Care Spending Account $1,500 per annum Extended health benefits Unlimited S&T membership for you and a loved one 40% off at Sweat and Tonic shop 20% off at Tonic Bar 20% off Tonic Spa treatments Access to discounts at up to 5,000 retailers across Canada Employee Assistance Program Topup parental leave Up to $2,500 tuition reimbursement annually Inclusion and Equal Opportunity Employment We are an equal opportunity employer. We are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs. #J-18808-Ljbffr
Job Title
Head of Studio, RIDE