Pro Hockey Life is proud to be the worlds largest hockey centric retailer. Hockey, our national passion, is a way of life for so many Canadians. Whether played in backyards, highly competitive leagues or enjoyed simply by following your favorite team, it is an integral part of our everyday lives. We love sharing our passion for a healthy, active lifestyle and encourage others to bring their best by being leaders in our surrounding communities. At Pro Hockey Life, we spark possibilities through teamwork and we would love to see you in our starting line-up. Department Sales Manager (Merchandise) Execute PHLs Brand Purpose to the highest capability. Manage all promo and pricing standards Build and oversee product flow, merchandising plans and overall presentation standards Protection of Company Assets is necessary. Uphold all Company & Business Compliance expectations. Become a Community Ambassador partnering with local MHAs. Ability to manage capacity and change management initiatives. What you will do Customer Service: Champion and deliver Pro Hockey Lifes Customer Experience Model across the entire Store Team. Ensure floor plan is a fully accessible and easily shoppable experience. Execute and maintain PHL pricing and promotion strategies Ensure Staff Onboarding is delivered to the companys expectation. Become an Ambassador of Canadian Tires Triangle Rewards Program Provide continuous feedback and coaching to Store Teams using Store Force Reporting, Daily Huddles, and formal performance evaluation programs. Store Operations: Flawless execution of PHLs visual compliance standards, store maintenance and pricing standards (Operational Readiness Review and Dynamic Merchandising Programs Effectively utilizes meet all store operating initiatives and directives according to required timelines. Establishes plan and follows up on execution of weekly price changes and department POP as per weekly communication, resulting in 100% system pricing including weekly prices sweeps. Establish efficient process to maintain product flow from the warehouse onto the sales floor Complete weekly price sweeps and pricing audits to ensure 100% compliance with PHL audit Follows and ensures compliance of all corporate LP, Cash and Store Audit Compliance, and OH&S policies and procedures. Training: Coach and develop store staff, through setting expectations, communication, coaching, feedback, and ongoing support. Follow up to ensure execution of Weekly Plans for the store. Create development plans and conduct annual appraisals for Part Time staff members; support and coach to improve any performance gaps and conducts ongoing coaching to improve team. Communicate in a clear and concise manner; leading effective Huddles / Meetings / Coaching sessions all while keeping team well informed of pertinent information. Ensure PHL staff have understanding of department maintenance standards and general merchandising Provide resolution for all customer concerns. Leadership: Continually motivates team and performance through recognition programs, store contests, customer compliments, and compensation. Maintain PHL performance management expectations (feedback/coaching); this includes progressive discipline where necessary. Promotes and maintains a positive and motivating work environment. Provides mentorship to teams and influences continuous growth, Sponsors encourage to support community engagement efforts. What you bring Proven Leader and Mentor Proven ability to build and manage daily store execution plan. Exceptional communication skills & organizational skills Organized individual with understanding of compliance management Superior training and coaching skills High energy, enthusiastic individual who is driven to succeed Previous retail management experience an asset Were always looking for great talent! In addition to competitive pay, we offer: Comprehensive benefits and retirement programs Performance incentives Other perks to support your well-being Career growth opportunities and product discounts Our typical hiring range is between $32,800 and $49,200. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, store size and market location, industry benchmarks, internal equity and other role-specific requirements. We thank all applicants for their interest; however, only those candidates elected for an interview will be contacted. #LI-JD1 This posting represents an existing vacancy within our organization. propos de nous Chez Pro Hockey Life, nous voulons que vous prouviez autant de fiert et de passion pour votre travail que nos clients en prouvent pour le sport national du Canada. Quon y joue dans la cour arrire, dans une ligue trs comptitive ou quon se contente de suivre notre quipe favorite, le hockey fait partie intgrante de notre vie de tous les jours. Cest cette fiert et cette passion qui font que ce que nous faisons chez Pro Hockey Life soit vraiment spcial. Nos liens troits avec nos clients nous permettent doffrir aux Canadiens tout ce dont ils ont besoin pour jouer au hockey, y compris les plus rcents modles et marques de btons, de patins, dquipement de protection et de gardien de but, ainsi que des vtements et des souvenirs pour les partisans. Faisant partie de la famille dentreprises Canadian Tire, nous partageons notre passion et notre expertise du hockey avec nos collgues alors que nous nous efforons doffrir le meilleur assortiment darticles de hockey aux Canadiens lchelle de nos bannires de vente au dtail. Joignez-vous nous, il y a une place pour vous ici! Notre engagement envers la diversit, linclusion et lappartenance Nous nous engageons favoriser un environnement o le sentiment dappartenance est florissant et o la diversit, linclusion et lquit font partie intgrante de tout ce que nous faisons. Nous croyons en la cration dune culture organisationnelle o les gens sont traits en tout temps avec dignit dans le respect de la religion, de la nationalit, du sexe, de la race, de lge, de la capacit perue, de la langue parle, de lorientation sexuelle et de lidentit de chacun. Nous sommes unis dans notre objectif dtre ici pour contribuer amliorer la vie au Canada. Accommodements Nous tenons fermement notre valeur fondamentale dinclusion. Nous accueillons et encourageons les candidats issus de groupes en qute dquit, comme les personnes racises, les Autochtones, les membres de la communaut2SLGBTQIA+, les femmes, les personnes handicapes et autres. Si vous avez besoin daccommodements pour postuler ce poste ou lors de lentrevue, veuillez-nous le faire savoir lorsque vous nous contacterez, et nous travaillerons avec vous pour rpondre vos besoins.
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