Job Title

Inside Sales Estimator Overview The Inside Sales Estimator will support the Outside Sales Representative by evaluating customer needs, providing pricing solutions to secure orders, entering orders, and offering post-PO support. What you will accomplish with us Provide product solutions for incoming inquiries. Review and evaluate plans and specifications. Determine commercial HVACR equipment (LowTemp, Comfort Cooling, Heating and Ventilation) requirements to meet the individual clients' needs. Assist with projects and work with mechanical contractors and engineers. Prepare quotations based on project plans/specifications and complete proposals. Prepare technical drawings and data sheets for clients approval. Provide the contractor with material lists and quotations through written and verbal communication. Answer calls and written communications from clients, branch representatives and external representatives. Process orders in line with the proper company policies and procedures while communicating with all parties (purchasing, sales team, logistics team, customers). Provide afterPO support with proper followup with clients to ensure their full satisfaction. Ensure projects takeoffs are accurate and complete. Determine the best method to resolve problems to ensure customer satisfaction and company adherence to policies. What You Bring to Our Team Post Secondary education in HVAC or a related discipline. Demonstrated experience in HVAC. Advanced knowledge of MS Office (Outlook, Excel). Willingness to acquire industry knowledge. High level of commitment to exceptional customer service. Excellent verbal and written communication skills. Selfmotivated, organized and strong interpersonal skills. Good judgment and decisionmaking skills. Ability to problem solve and provide variable solutions based on customer needs and company objectives. Valid Drivers Licence. Ability to travel to the U.S.A. Competitive Benefits Medical and dental coverage from day one, along with short and longterm disability protection. Contribution to a collective registered retirement savings plan upon starting your role. Wellness spending account. An employee assistance program including psychological, financial, and legal support. Access to telemedicine from the beginning of your employment. Reimbursement of professional association membership fees. Early vacation program. Flexible remote work policy. Master, for over 70 years We've been the HVACR leader and one of Canada's Best Managed Companies since 2010. As the country's leading private HVACR distributor, we have over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, as well as 30 branches in the United States. It's good to work with us At Master, we offer you a dynamic, stimulating and fun environment. With a firm belief in healthy, open communications, we take a handson approach with all our employees. Teamwork is an integral part of our values, and it's through teamwork that we achieve our greatest successes. #J-18808-Ljbffr