Job Title

Through its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan: Connected CAMH to transform lives, ignite innovation and discovery, revolutionise education and drive social change. CAMH is more than a hospital; it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness, aiming to eliminate prejudice and discrimination and shape a world where mental health is health. We are currently seeking a full-time, contract (12 months) Communications Coordinator to join CAMHs Public Affairs team and help grow awareness of 988: Suicide Crisis Helpline, Canadas national threedigit suicide prevention service. Salary Range: $37.51 $50.60 per hour. Key Responsibilities Content creation and editorial planning Develop and implement highquality content across a range of channels including drafting copy, creating video, audio and visual content, and preparing for publication. Contribute to editorial planning meetings: pitch new content ideas in line with 988s digital strategy and overall communications and marketing goals. Oversee and update 988s annual editorial calendar. Ensure content is clear, accurate, and accessible, following established templates, editorial standards, and brand guidelines. Social Media Carry out daytoday management of 988s social media presence, including scheduling, publishing, and monitoring content in alignment with approved messaging and brand standards. Implement strategies for engaging followers, and build trust in and support for the service by growing 988s online communities, in line with 988s social media guidelines and safety standards. Assist with basic performance tracking and reporting, identifying trends or issues for escalation as needed. Escalate sensitive issues or emerging risks to Communications Advisors or Manager in a timely manner. Website Carry out updates to the 988 website, microsite, and SharePoint in collaboration with relevant team members. Track and record metrics from the above sites and identify any trends or areas for improvement. Assist with content organisation, structure, and accessibility in line with 988s digital strategy. Brand Asset Management Maintain, organise and distribute approved 988 brand assets, templates, and communications materials. Support version control and inventory management of communications resources. Respond to internal requests for brand assets and communications materials in alignment with brand standards and funder guidelines. Communications and marketing campaigns Develop and implement organic social media and other digital campaigns in line with 988s communications and marketing strategy and to support progress against 988s annual communications and marketing objectives. Provide communications support to the 988 team, including content creation, copywriting and editing, and providing guidance and advice. Provide general coordination and support to the Public Affairs and Communications team as required. Minimum Requirements Postsecondary education in Communications, Marketing, Public Affairs or a related area. 35 years professional experience in digital or content marketing, or a related role. Exceptional organisational skills: the ability to manage competing priorities, keep clear records and track the status of key projects. Experience in developing and implementing digital marketing campaigns. Experience in managing brands social media presence, with a proven track record of increasing follower counts and engagement, and building communities online. Experience in collaborating and maintaining good relationships with a variety of internal and external partners and stakeholders. Excellent communication skills, with a clear and accessible written style. Time management skills, ability to juggle priorities and meet deadlines. Ability to work with vendors and contractors to ensure the production of highquality work. Ability to be consultative and work sensitively with people with a range of backgrounds and experiences, including people with lived experience of mental illness and suicide. The postholder should be able to write and understand French to a good standard; bilingualism (English/French) is strongly desired. Knowledge of, and experience in, the mental health and suicide prevention sectors is also an asset. Additional Information The role is located at 100 Stokes Street. Occasional evening or weekend work may be required to support events or timesensitive deliverables. #J-18808-Ljbffr