About Anvil Anvil is a trusted partner in the defence industry, delivering cuttingedge solutions that enhance military capabilities and operational effectiveness. We extend our expertise to public safety, law enforcement, and national security organizations, accelerating missioncritical decisionmaking through analytical tools, automations, and gamechanging machine learning capabilities. Anvil helps organizations discover, manage, enrich, fuse, and exploit the information available to them in support of Information Dominance and Decision Advantage. Job Details Job Type: Full Time Hybrid - Ottawa, Ontario (55 Murray Street Office) Total Compensation: CAD $140,000 - $160,000 base salary placement within range based on experience and qualifications Vacancy Status: This posting is for an existing vacancy. Anvil is actively recruiting to fill this position. Role (Description) As a Senior Engagement Manager, you will play a critical role in ensuring our defence sector partners achieve success with our software solutions. You will operate with seasoned independence, owning endtoend engagement outcomes and bridging the gap between technical deployment and functional transformation. You will serve as a trusted advisor to senior military and government decisionmakers, driving adoption that will directly impact the success of DND/CAF modernization initiatives with our product capabilities. You will work closely with users, stakeholders, and decisionmakers within military and government organizations to guide adoption, advise on operational improvements, and support the success of current and future initiatives. Think of yourself as a forward observer embedded alongside the customer, spotting issues early, coordinating actions, and performing a little bit of guerrilla change management to help set the conditions for mission success. We are looking for a highly experienced force multiplier who can guide talented crossfunctional teams, build trusted relationships, and drive operational success in environments where flexibility, credibility, and followthrough are key. This is not a traditional suitandtie consulting role were looking for someone wellgrounded, credible, proactive, highly personable, practical, and actionoriented, with a passion for enabling valuable customer outcomes in complex, realworld environments. This is a customerfacing position based in Ottawa that will involve regular onsite engagement with customer teams in the National Capital Region. Eligible candidates must either possess or be eligible to obtain a Government of Canada Top Secret security clearance. Required Qualifications Eligible for Government of Canada Top Secret security clearance Experience Minimum of 7 years of Professional Services PMO experience in project management, agile delivery strategy, client engagement, resource planning, capacity forecasting, and customer success in a vendorled technical delivery environment Minimum of 7 years of experience leading the delivery and implementation of largescale, complex software deployment projects, ideally within the defence, government, law enforcement, or national security sectors Highly seasoned ability to build trusted relationships through impeccable, bilingual communications with both operational users and senior decisionmakers Proven track record of managing complex customer relationships and driving consensus across a diverse group of stakeholders, including senior leadership, technical teams, and external partners Skills & Capabilities Strong leadership skills and decisionmaking abilities in missioncritical scenarios Strategic customerfacing communication and coordination skills capable of framing complex issues clearly and persuasively across different audiences Demonstrated consulting project management abilities to prioritise, plan, and execute vendorled project delivery in a highpressure environment Excellent organisational skills and the ability to coordinate multiple projects simultaneously Elite level teamwork, with the ability to work crossfunctionally and lead collaborative efforts across multiple teams to drive successful project outcomes Excellent verbal and written bilingual communication skills, with the ability to present project updates, technical issues, and solutions clearly to both technical and nontechnical audiences Exceptional problemsolving skills with a track record of resolving technical issues, managing risks, and navigating ambiguity to keep projects on track High degree of selfmotivation, adaptability, and resilience in complex, evolving environments Preferred Qualifications Certifications: PMP, ITIL, Agile Project Management, Agile Scrum Previous leadership skills development and experience in a leadership role Experience working with DND/CAF, public safety, or national security organisations Knowledge of DND/CAF organisational structures, operational planning processes, and Canadian government procurement practices Experience supporting complex software deployments into secure, highly regulated environments Familiarity with Project Service Automation tools, Atlassian Confluence and Jira Prior experience in a startup, scaleup, or highgrowth environment where agility, initiative, and selfdirection were critical Organisational Structure This position reports directly to the Director of Professional Services, and will work closely with crossfunctional teams including Product, Engineering, and Professional Services Customer technical teams and operational users Senior government stakeholders and decisionmakers Why Join Us? Our Mission This is more than just a job; youll be part of a team of dedicated professionals who share a common goal: to increase the safety and security of Western democracies through the effective use of data. Our workplace is not just a job; its a community of likeminded people working together to make a positive impact on the world we live in. Compensation & Benefits Competitive salaries Flexible health benefits package through Equitable Industryleading employer retirement contributions match Work Environment Hybrid work model combining remote flexibility with meaningful inperson collaboration Modern office in the historic Carriageway building in beautiful downtown Ottawa Access to downtown amenities, transit, and Ottawas vibrant cultural scene What Youll Experience Work alongside dedicated professionals who value excellence and collaboration Contribute to building the team behind technologies with realworld security impact Groundfloor opportunity to shape people operations as Anvil scales Join a culture where your expertise and ideas matter Application Process A preliminary call with our team, which will be a chance for you to find out more about Anvil and the role. An initial interview to discuss your experience and suitability for the role. A practical exercise to assess your approach to common scenarios in the role. Anvil welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates participating in all aspects of the selection process. Use of AI in Recruitment: Anvil does not use artificial intelligence to screen, assess, or select applicants for this position. All applications are reviewed by members of our recruitment team. #J-18808-Ljbffr
Job Title
Senior Engagement Manager