Job Title

Hewlett Packard Enterprise is the global edgetocloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in todays complex world. Our culture thrives on finding new and better ways to accelerate whats next. We value diverse backgrounds and succeed here. We give our teams flexibility to manage work and personal needs, and we move boldly together as a force for good. We welcome talent that wants to stretch and grow their careers. Job Description HPE is looking for a Datacenter Operations Site Manager to oversee the delivery, buildout, and ongoing operations of the core infrastructure and foundational technologies supporting the Supercomputing as a Service (SCaaS) business. The role is based onsite at the data center in Quebec City, Canada, with weekend/offhours oncall rotation. The chosen candidate will be a key part of a team deploying and maintaining solutions that support a scaling customer base. Primary Responsibilities Primary regional point of contact and manager for our SupercomputingasaService system Oversee data center operations maintenance and sustainability, including defining processes for installing, decommissioning, troubleshooting, and diagnostics assessment Manage system startup and shutdown, including hardware replacement as necessary Assign tasks to technicians and monitor progress against Key Performance Indicators (KPIs) and established Service Level Agreements (SLAs) Ensure technicians are trained on procedures for installation, deployment, replacement, and postexecution quality check processes Implement and maintain security and data management protocols as defined by security architects and system admins Maintain a deep understanding of the overall system, its components and functionality, to be an effective operations manager Apply technical thinking to break down complex data and engineer new solutions for prototyping, designing, and implementing datacenter solutions Collaborate with project managers and development partners to ensure efficient delivery, deployment, operation, monitoring, and support of datacenter engagements Contribute business value expertise to drive the development of innovative service offerings that enrich HPEs Cloud Services portfolio across multiple systems, platforms, and applications Apply advanced subject matter knowledge to manage staff activities in solving common and complex technical issues within established policies Experience and Skills Excellent communication skills Strong collaborator and ability to work well in a team environment Handson experience with tools and infrastructure to support HPC systems at scale, including networking and storage Deep understanding of highperformance computing Experience working in a production, missioncritical 24x7x365 datacenter environment Applicable certifications: ITIL Foundation, ASICS/Inventory Control, CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC), Certified Data Center Professional (CDCP), Six Sigma Green Belt 5+ years of team supervision or management experience Experience leading a diverse, technical or IT workforce of up to ten employees BS in Computer Science, IT Management, or equivalent Benefits Competitive salary and substantial benefits Diverse and dynamic work environment Worklife balance and career development support Comprehensive suite of health and wellbeing benefits for employees and families Opportunities for personal and professional growth through dedicated development programs Unconditional inclusion and celebration of individual uniqueness Additional Skills Accountability & Action Planning Active Learning & Listening Bias & Business Growth Creativity & Critical Thinking CrossFunctional Teamwork & Customer Experience Strategy Data Analysis Management & Design Thinking Empathy & FollowThrough Growth Mindset & Intellectual Curiosity Long Term Planning & Managing Ambiguity Personal Initiative Equal Employment Opportunity Statement HPE is an Equal Employment Opportunity/Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or other protected categories. All decisions are made on the basis of qualifications, merit, and business need. HPE will comply with all applicable laws regarding the use of arrest and conviction records and will consider qualified applicants with criminal histories. HPE is an EEO Protected Veteran/Individual with Disabilities. No Fees Notice & Recruitment Fraud Disclaimer It has come to HPEs attention that there has been an increase in recruitment fraud whereby scammers impersonate HPE or HPEauthorized recruiting agencies and offer fake employment opportunities. We will never charge any candidate a registration, hiring, or other fee. Verify any hiring agency claims before submitting personal information or payment. Candidates are solely responsible for conducting verification and assume all risk; HPE disclaims liability for any damages or claims arising from fraudulent communication. #J-18808-Ljbffr