Job Title

Opportunity At EY, were all in to shape your future with confidence. Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help build a better working world. Position ServiceNow Solution Architect encouraging team player, passionate about the ServiceNow platform, producing excellent customer experience and designing highly supportable solutions. Your Key Responsibilities Defining scope and providing technical advisory services to assist clients implementing a ServiceNow program of work. Understanding client requirements and translating them into workable system solutions, creating architecture design documentation and ServiceNow roadmaps. Creating and maintaining Platform Implementation Roadmaps and providing handson assistance with the detailed design and implementation approach of selected engagements. Demonstrating product and technical leadership on ServiceNow engagements. Working with a team of technical and functional analysts, solution architects and delivery managers to deliver incredible ServiceNow solutions for clients. Qualifications An ability to define at an architectural and design level of detail, technical solutions aligned with client business problems. Design and implement ServiceNow solutions based on business requirements. Collaborate with stakeholders to gather and analyze requirements. Develop and maintain ServiceNow applications, modules, and integrations, including but not limited to: IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), Human Resources Service Delivery (HRSD), Source to Pay, Security Operations (SecOps), Risk Management, Now Assist. Leverage Integration Hub to create and manage integrations with thirdparty applications and services, ensuring seamless data flow and process automation. Provide technical leadership and guidance to development teams. Ensure best practices in ServiceNow development and implementation. Troubleshoot and resolve issues related to ServiceNow applications. Stay updated with the latest ServiceNow features and enhancements. Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, SOAP/REST Web Services, LDAP, JDBC/ODBC; well versed in CSDM 5.0 framework and an understanding of popular coding languages. A keen eye for detail with strong problemsolving skills and an ability to think outside the box. The ability to build strong and credible relationships with business and technical stakeholders at all levels of the business. The ability to selfmanage and develop skills independently while contributing to the capability set of the broader team. Skills And Attributes for Success Effectively manage diverse skills and backgrounds and foster an innovative and inclusive teamoriented work environment. Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing and integrating enterprise domain knowledge with technology skills. Demonstrate characteristics of a forward thinker and selfstarter that thrives on new challenges and adapts quickly to learning new knowledge. Ability to lead a team of consulting and client professionals on multiple projects. Being a leader in our EY ServiceNow practice mentoring our team members through career coaching. A strong work ethic. Preferred ServiceNow certifications. Consulting Experience. Education A bachelor''''s degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline; supported by experience in a similar technical environment. What We Look For Were interested in passionate leaders with a strong vision and a desire to stay on top of trends in the Technology Consulting space. If you have a strong passion for helping businesses achieve their IT strategy, this role is for you. What We Offer The EY benefits package is designed to support your physical, emotional, financial, and social wellbeing. Our extensive benefits include comprehensive medical, dental, and prescription drug coverage, mental health benefits, a robust Employee Assistance Program and group savings plans to promote your overall wellbeing. We offer generous time off, including personal days, vacation days, and additional firmwide holidays, along with the option to purchase extra vacation days. Employees can take advantage of EYs exclusive learning programs tailored just for them. We also provide internal opportunities for career development and advancement, enabling you to grow within the firm. Get involved in meaningful volunteering through EY Ripples and make a positive impact in the community. Vancouver & Toronto: $110,000 to $160,000 Victoria: $99,000 to $149,000 Inclusiveness at EY Inclusiveness is at the heart of who we are and how we work. Were committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, & Mtis) nationally as we strive toward reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world. Learn about our commitment to Inclusiveness at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decisionmaking remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with the highest ethical principles and regulatory requirements. To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes. Are you ready to shape your future with confidence? Apply today. To help create the best experience during the recruitment process, please describe any accommodations you may need. #J-18808-Ljbffr