Role Summary This role owns the engineering and continuous improvement of Compass Datacenters internal IT infrastructureboth the datacenterside systems (compute, networking, security) and the corporate back office environment (Microsoft 365, endpoints, enduser services). Were hiring this role at a time when AI and automation are fundamentally changing what infrastructure work looks like. Routine tasksmanual configurations, basic troubleshooting, repetitive provisioning, ticketdriven break/fixare being absorbed by AIassisted tooling faster than most organizations are prepared for. We dont need someone who will fight that shift. We need someone who will drive it. The right person for this role will treat AI copilots, automated remediation, and infrastructureascode not as threats to their value but as tools that let them operate at a higher level. Your job isnt to be the person who manually configures switches and builds VMs. Your job is to be the person who designs the systems, policies, and automation that make that work happen reliably at scaleand who knows enough to step in when the automation cant handle it. The role will start with two senior engineers and grow the team as workload demands. But grow the team may look different than it would have five years agofewer hands on keyboards, more focus on orchestration, integration, and judgment. What Youll Own Datacenter Infrastructure Engineering Compute and virtualization: Engineer and maintain Nutanix HCI clusters (AHV/AOS), including capacity management, firmware lifecycle, and performance tuning. Network engineering: Own configuration and maintenance of Cisco and Juniper switching and routing environments. Drive toward policydriven, intentbased networking instead of boxbybox CLI management. Security infrastructure: Manage Palo Alto firewalls, GlobalProtect VPN, and Panorama. Maintain rule sets, coordinate with security operations on policy changes, and keep configurations auditable and driftfree. Cloud environments: Manage Compasss AWS and Azure footprint. Maintain hybrid connectivity, manage resource provisioning through code, and keep costs visible. Corporate IT & Backoffice Infrastructure Microsoft 365: Own the M365 environmentExchange Online, SharePoint, Teams, OneDrive, and Entra ID. Handle tenant configuration, licensing, security policies, and service health. Endpoint management: Manage the endpoint fleet via Intune or equivalent MDM. Own device enrollment, compliance policies, OS patching, and application deployment across Windows, macOS, and mobile. Identity and access: Administer Entra ID, conditional access policies, MFA, SSO integrations, and user lifecycle management. Keep access clean, auditable, and automated where possible. Enduser services: Ensure corporate users have reliable, wellsupported technology. Manage the relationship with helpdesk and desktop support resources, whether internal or outsourced. Evaluate where AIdriven selfservice and automated resolution can reduce ticket volume. Automation, AI Integration & Modernization This is not a nicetohave sectionits the core of why this role exists. The expectation is that you will progressively reduce the amount of manual, repetitive work across the entire infrastructure stack. Infrastructure as code: Drive adoption of Ansible, Terraform, and similar tools to replace manual CLI/GUI configurations with repeatable, versioncontrolled, peerreviewed automation. AIassisted operations: Evaluate and integrate AI copilots and assistants into operational workflowswhether thats Microsoft Copilot in the M365 stack, AIdriven network analytics, or LLMbased troubleshooting tools. Be the person who figures out what actually works versus whats vendor hype. Automated remediation: Build toward a model where common issues are detected and resolved without human intervention. Start with the easy wins (autopatching, selfhealing scripts, automated provisioning) and expand from there. Reduce toil, not headcount: The goal of automation isnt to eliminate jobsits to redirect human effort toward architecture, security, and the complex problems that still require judgment. You should be constantly asking: Why is a person doing this manually? Standardization: Build and maintain golden configurations, templates, and baselines for network devices, server builds, cloud resources, and endpoint policies. Automation only scales when the foundation is consistent. Monitoring and observability: Implement and improve monitoring across the full stack. Integrate alerting with automated response where appropriate. Reduce noise so humans focus on signal. Team, Vendor & Budget Management Direct management: Manage one senior engineer initially, with the expectation of growing the team. Set technical direction, provide mentorship, and develop people who can work at the intersection of traditional infrastructure and automation. Evolving the team model: As AI absorbs routine tasks, the skills your team needs will shift. Youre expected to anticipate thathiring for adaptability, crosstraining on automation, and rethinking how work gets distributed between humans and tooling. Vendor management: Serve as the primary technical contact for core partnersCisco, Nutanix, Palo Alto, Microsoft. Own support escalations, hardware lifecycle tracking, and renewal negotiations. Push vendors on their AI and automation roadmaps. Budget: Manage the infrastructure engineering budget. As automation reduces operational overhead, reinvest savings into capability improvements rather than just cutting costs. Project execution: Plan and deliver infrastructure projectsmigrations, upgrades, new site buildouts, and platform rollouts. Keep them scoped, on schedule, and wellcommunicated. Why us? Compass is committed to its core convictions and key principles. We look for people who believe theres a different way to deliver great projects and can easily adapt to change in a quickly growing organization. We strive to create great partnerships with our clients, contractors and supply chain partners through transparent communications, humble and curious collaboration, and a zealous focus on consistent execution of the most important 20%. Let us learn about you! Apply today. Compass is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected by law. Compass is committed to an inclusive culture, and we celebrate and value diverse insights and perspectives. To continue to soar on our rocket ship, we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, and interview process, and in potential roles to perform crucial job functions. Benefits Medical | Dental | Vision | Voluntary | 401K | Unlimited PTO for US based Employees #J-18808-Ljbffr
Job Title
Infrastructure Engineering Manager