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Background Investigator Sherwood Park, AB Last updated: 6 days ago Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and were excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing whats right for our customers needs, every time. At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If youre passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity! What Is in It for You Uncapped commissions and a competitive compensation package Up to 50% employee discounts on Rogers and Fido services Comprehensive health benefits, parental leave topup, mental health coverage, and EFAP Wealth programs: RRSP, TFSA, pension plans, and companymatched share purchase options Inclusive culture with strong diversity and equityfocused employee resource groups What You Will Be Doing Tailoring Solutions: Enhance the retail experience in our stores, providing bestinclass service by connecting with customers and matching their needs to our wireless, internet, TV, home phone, and Mastercard products Sales Delivery: Finding opportunities, anticipating customer needs, and delivering on sales targets. Customer Engagement: Engage customers through inbound and outbound outreach programs (calls & text) to grow sales by acquiring new customers, and driving overall customer retention. Brand Promotion: Represent Rogers and Fido brands instore and at local community events. What Were Looking For Experience developing strong connections with customers and team members through clear, effective communication that drive positive outcomes and support team and business goals. Ability to deliver against sales targets through exceptional customer service, strong product knowledge, customer focused upselling, consistently contributing to overall store performance. You can quickly adjust to changing situations and find solutions to unexpected challenges in a dynamic environment. You can provide minimum 32 hours availability weekly, including evenings, weekends, and statutory holidays to meet customer demand and maintain strong performance results during peak times. To protect our people, brand and assets, a preemployment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role. Schedule: Part time Shift: Rotating Length of Contract: Not Applicable (Regular Position) Work Location: 10205, 101 St, Unit C113 (5527), Edmonton, AB Travel Requirements: Up to 100% Background Check(s) Required: Canadian Criminal Record Check Posting Category/Function: Retail (In Store / Hourly) & Sales and Service Requisition ID: 328599 All candidates will be considered regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status. We provide accommodations for applicants with disabilities throughout the hiring process to ensure they can perform necessary functions. #J-18808-Ljbffr