Job Title

Unique Perks: An Important Note about Wayfair''''s In-Office: Please note that this is a hybrid role based in Toronto, and will require you to work in the office on Tuesdays, Wednesdays, and Thursdays. Who We Are At Wayfair, we believe everyone should live in a home they love. To make that a reality, we are looking for a Senior Product Manager , Inspiration Recs & Personalization to lead the evolution of how we surface inspiration and ideas to millions of shoppers. This is a high-impact role where you will define how Wayfair uses lifestyle imagery, video content, and modular page layouts to create a cohesive, personalized discovery journey. You will own the ''''intelligence'''' that decides not just what a customer sees on our homepage, but sitewide and how that experience translates across our app, web, and outbound marketing communications. What Youll Do Architect the Discovery Engine: Define and execute the roadmap for Wayfairs content recommendation systems, focusing on the discovery of non-product content (lifestyle imagery, ''''Shop the Look'''' modules, and short-form video). Visual & Video Personalization: Partner with AI/ML teams to leverage computer vision and LLMs to recommend the most relevant images and videos. You will ensure that a ''''Modern Farmhouse'''' enthusiast sees vastly different visual content than a ''''Mid-Century Modern'''' shopper. Omni-Channel Continuity: Ensure a seamless ''''Storefront to Inbox'''' experience. You will collaborate with the Marketing and Communications teams to power personalized content recommendations within Email, Push Notifications, and Direct Mail. Collaborate with Creative & Tech: Act as the bridge between our Creative/Content studios and our Data Science/Engineering teams to ensure our rich media assets are tagged, indexed, and surfaced effectively. Experimentation at Scale: Drive a high-velocity A/B testing culture. You will move beyond simple conversion metrics to measure ''''inspiration,'''' ''''dwell time,'''' and ''''long-term brand affinity'''' driven by content. We Are a Match Because You Have 7+ Years in Product Management: Proven experience in AI/ML products, with a specific focus on content discovery, feed ranking, or recommendation engines in a consumer-facing environment. Deep Technical Fluency: Strong understanding of ranking systems and recommendation architectures. Experience with Visual AI, Computer Vision, or Video Recommendation systems is a significant advantage. Modular Thinking: Experience managing ''''platform-style'''' products where you are ranking diverse types of content (e.g., banners vs. videos vs. AI Content vs. UGC) within a single UI. Strategic Storytelling: Ability to simplify complex ML concepts into a clear vision for creative stakeholders and executive leadership. Data-Driven Empathy: You can look at a spreadsheet of engagement metrics and see the human shopper behind it, using data to build experiences that feel assistive, not intrusive. Education: Bachelors degree in Computer Science, Engineering, or a related quantitative field. Key Success Indicators Increased Engagement: Growth in click-through rates (CTR) on lifestyle content and video views. Relevance Metrics: Improvement in ''''Helpfulness'''' scores and a reduction in ''''bounce rates'''' on discovery surfaces. Cross-Channel Lift: Increased conversion and retention originating from personalized content in email and push notifications. Model Velocity: Shortening the time from ''''content creation'''' to ''''personalized recommendation'''' through automated tagging and ranking frameworks. Why You''''ll Love Wayfair Time Off: Paid Holidays Paid Time Off (PTO) Paid Sick Days Health & Wellness: Health & Dental Benefits Life Insurance Disability Protection (Short Term & Long Term Disability) Global Wellbeing: Gym/Fitness discounts Mental Health Support (Global Mental Health, Global Way healthy Recordings) Caregiver Services Financial Growth & Security: RRSP (Registered Retirement Savings Plan) Tuition Reimbursement Family Support: Parental Leave Top-Up Program Global Surrogacy & Adoption Policy Professional Development & Recognition: Rewards & Recognition Global Employee Anniversary Awards Paid Volunteer Work Unique Perks: Employee Discount Global Pod Outings Work/Life Balance: Emphasizing a supportive & flexible work environment that encourages a balance between personal and professional commitments Assistance For Individuals With Disabilities Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form. Need Technical Assistance? For more information about applying for a career at wayfair, visit our FAQ page here. About Wayfair Inc. Wayfair is one of the worlds largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, were reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If youre looking for rapid growth, constant learning, and dynamic challenges, then youll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. Were a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair and world for all. Every voice, every perspective matters. Thats why were proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [email protected]. #J-18808-Ljbffr