Job Title

At VertexOne, helping utilities provide the best customer service experience is what we do. VertexOne is the recognized leader in SaaS platforms for utilities across North America. Through a wide range of innovative services and solutions, VertexOne helps utilities deliver a compelling customer experience; reducing the cost to serve customers, increasing operational efficiency, improving customer satisfaction, and driving utility operations forward. Its been in the DNA of our people since we started supporting utilities customer experience needs over 20 years ago. And that commitment continues to this day. Our team members are our greatest assets, so we pride ourselves on being Employee First. As such, we listen to what our employees have to say and find ways to incorporate their ideas into the company. Whether its new technology, career development opportunities, or fun events, we find new ways to keep our employees engaged and incentivized to grow within the company. Our employees wellbeingboth physical and mentalis a top priority at VertexOne. Thats why we foster a 100% remote and flexible environment and encourage worklife balance. VertexOne is proudly certified as a Great Place to Work. Great Place to Work is the global authority on workplace culture, employee experience, and leadership behaviors proven to deliver marketleading revenue, employee retention, and increased innovation. VertexOne is dedicated to prioritizing the employee experience and creating an exceptional company culture. Essential Job Duties Programming in a Windows and a Unix environment Assignments will include changes to a Banner CIS product (version 3.1+), addon applications to Banner CIS, and interface programming in batch and online systems. Estimate assigned work effort and be accountable for deliverables and completion dates Analyze, review and modify programs to increase operating efficiency Follow and improve established software delivery lifecycles, programming standards and frameworks Development includes new product investment initiatives and clientrequested custom modifications and enhancements Participate in peerreview requirements and design Clarify business requirements by working with business analysts and end users; create highlevel and detailed design specifications to address user goals; formulate plans outlining steps required to develop programs for design deliverables Ability to adapt in an environment that demands customer satisfaction Ability to provide 24x7 (Tier3) production application support Job Requirements At least 5 years experience working as a Software Developer Familiarity with navigating UNIX environments (AIX is a plus) and using basic UNIX utilities Editors: vi or emacs Utilities: awk, diff, find, grep, sed, tar Experience developing UNIX shell scripting (sh, ksh) Pro*C (or C/C++) Pro*COBOL (or rudimentary understanding of COBOL syntax) 5+ years of Oracle development experience Developing and maintaining PL/SQL (packages, procedures, functions, and triggers) that contains complex queries and performs extensive file I/O Oracle Forms Oracle Reports is a plus Oracle IDEs: SQL Developer, PL/SQL Developer, or T.O.A.D. Understanding of application business processes and how they can be improved through application of technology Banner CIS experience is a plus Intellectual Strong English documentation skills Strong problemsolving, analysis and troubleshooting skills Capacity for increased learning Ability to comprehend & follow established procedures Ability to make decisions using critical reasoningAbility to prioritize, manage multiple responsibilities and meet deadlines Interpersonal Strong communication skills (written, reading comprehension, listening, verbal) in English Ability to work independently without high degree of supervision Ability to work as a team player and maintain effective working relationships Possess effective conflict management skills Exceptional customer service approach working with internal and external customers Comfortable operating as part of a remote distributed team What VertexOne Has To Offer Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) 401K match Flexible PTO Employee recognition platform with monetary rewards 100% Remote work environment Initial work-from-home stipend Leadership/Coaching training programs Free access to Bizlibrary for unlimited professional development Employee Assistance Program (EAP) with counseling sessions available 24/7 Health and wellbeing programs Paid parental leaveEmployee bonus referral program Employee Discount Program About VertexOne VertexOne is the leading provider of cloudbased SaaS software solutions powering the next generation of customer experience for utilities, energy retailers, and energy transition providers. With over 30 years of experience and more than 350 customers in the cloud, we capitalize on our deep expertise to provide a wide range of innovative solutions for digital transformation, revenue optimization, and datadriven efficiency operations surrounding the customer. From Customer Information Systems (CIS) and Mobile Workforce Management (MWM) to Electronic Data Interchange (EDI) and Digital Customer Engagement and selfservice portals, we empower our customers to deliver a compelling customer experience, reduce costs to serve, increase operational efficiency, and improve customer satisfaction. For more information on how VertexOne allows you to enhance the digital customer experience, improve revenue management, and leverage data analytics, visit https://www.vertexone.net. Equal Opportunity Employer VertexOne is proud to be an equal opportunity employer. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. VertexOne is also committed to providing reasonable accommodation for applicants with disabilities. Individuals who need reasonable accommodation because of a disability for any part of the employment process should ask to speak with a Human Resources representative to request accommodation. #J-18808-Ljbffr