Job Title

Overview We are seeking our next new team member at IST Management in Mississauga, Canada. The Corporate Services Specialist plays a key role in delivering an exceptional workplace experience by providing seamless, customerfocused support across reception, mailroom operations, and general corporate services. This role ensures employees, visitors, and vendors receive timely assistance, all correspondence and packages are handled efficiently, and office operations run smoothly. The ideal candidate is professional, organized, proactive, and thrives in a fastpaced corporate environment. About Us IST Management is a business process outsourcing company with over 1,800 employees, operating in more than 38 cities across the U.S. We provide a range of services geared toward litigation and corporate office support including e-Discovery services such as processing, hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider and also offers a full range of facilities management and office services. We have been recognized as one of the fastestgrowing companies in the U.S., a winner of the Nations Best & Brightest Companies to Work For, and received the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to be a member of the Military Spouse Employment Partnership and have committed to Hiring Our Heroes mission. IST Management has also been included on the INC 5000 list. Check out istmanagement.com for more info on us! Compensation & Schedule Direct hire, salaried position, $35,000.00-37,000.00 CAD per year (DOE). MondayFriday, 8am5pm (weekends upon request). Responsibilities Customer Service / Reception Serve as the first point of contact for employees, guests, and external partners, ensuring a professional and welcoming environment. Manage the visitor signin system, issue badges, and coordinate temporary access. Respond to incoming calls, emails, and inquiries, routing messages to appropriate personnel. Coordinate meeting room bookings and assist with event setup as needed (approval, scheduling, capacity, AV support and event setup). Maintain the reception area to ensure cleanliness, safety, and readiness for guests. Support onsite events, training sessions, and corporate meetings as needed. Mailroom Sort, log, and distribute incoming mail, courier deliveries, and interoffice correspondence. Receive and log incoming cheques delivered in accordance with the inbound cheque process. Deposit cheques daily or according to established schedules using approved methods of deposit (bank runs or electronic deposit). Prepare outgoing mail and packages; arrange courier pickups and track shipments. Maintain accurate mailroom logs and ensure all packages are delivered promptly. Oversee mailroom supplies and inventory, including envelopes, labels, and packaging materials. Manage corporate shipping accounts and liaise with vendors (FedEx, UPS, Purolator, Canada Post, etc.). Follow security and confidentiality protocols for sensitive or confidential documents. General Corporate / Facilities Assistance Assist with facilitiesrelated tasks such as submitting work orders, monitoring common areas, and coordinating maintenance requests. Support office space coordination, desk assignments, ergonomic requests, and employee moves. Maintain inventory of office supplies, kitchen supplies, and consumables, and coordinate orders and restocking. Provide general administrative support to departments as required. Collaborate with onsite Security, IT, and Facilities teams to ensure smooth daily operations. Qualifications Strong organizational and communication skills. Ability to multitask and adapt to interruptions. Experience in mailroom, reception or administrative support preferred. Moderate skill level in Microsoft Outlook, Word and Excel. Friendly, professional demeanor with a customerservice mindset. High school diploma or equivalent. Professional appearance and demeanor. Excellent verbal and written communication skills. Ability to work effectively individually or in a team environment. Competency in performing multiple functional tasks. Ability to meet employers attendance policy. A valid drivers license and/or reliable transportation to and from work. Legal authorization to work for any employer in Canada. Strong attention to detail and date input. Physical Requirements Walking for extended periods of time. Standing for extended periods of time. Accuracy and speed on a keyboard. Ability to lift and carry weights up to 50lbs. Reaching, stooping and bending. Working Conditions Typical for an office environment. May be exposed to loud noises emanating from duplication equipment. May be exposed to temperature variations and vehicle emissions in loading dock environments. IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at . Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission. IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status. #J-18808-Ljbffr