Job Title

Artificial Intelligence. Actual Impact. At Docebo, were using AI to change how people learn at workand we mean actually change it. Were an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. Were shaping the future of learning with a team that isnt afraid to challenge the status quo. If youre excited by the idea of using AI to make work-life better for real peopleyoull feel right at home here. And its not just what we build, its how we show up. At Docebo, our values arent just posters on the wallthey guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. About the Opportunity: The Adventure Ahead You are the architect of the foundation that allows Docebo to scale, ensuring our product experiences are as reliable as they are revolutionary. By bridging the gap between high-level strategy and technical excellence, you will empower thousands of global customers with seamless workflows and robust core capabilities. Your mission is to turn complex operational challenges into elegant, highperforming solutions that define the future of learning technology. The Day-to-Day - Master the Backlog: Own the tactical execution for your squad, ensuring CMS functionality, AI content creation, and media assets are always prioritized and perfectly aligned with our roadmap. - Blueprint for Success: Translate intricate customer problems into crystalclear user stories and functional specs that empower Engineering and QA to build with speed and precision. - Drive the Engine: Partner closely with Engineering leads to scope work and balance new features with technical debt, ensuring every release is predictable and highimpact. - Decode the Data: Monitor feature adoption and success metrics to understand exactly how admins and learners interact with your product area, then use those insights to fuel continuous improvement. - Guard the Experience: Safeguard the reliability of your domain by tracking performance hotspots and response times, ensuring a worldclass experience for every user. - Bridge the Communication: Serve as the primary product expert for Support and internal teams, triaging issues and transforming recurring friction into strategic backlog wins. - Orchestrate the Rollout: Lead release readiness by coordinating documentation and incremental rollout plans, ensuring every update lands smoothly in the hands of our users. - Refine the Machinery: Continuously optimize internal tooling and configuration models to help our teams and customers operate with maximum efficiency and zero escalations. - Fuel Discovery: Dive deep into problemframing and solution exploration alongside Design and Engineering, validating big ideas through prototypes and customer experiments. Your Superpowers - Technical Foundation: You bring 4+ years of SaaS experience, a solid understanding of APIs and enterprise patterns, and a mastery of learning standards like SCORM, xAPI, and LTI. - Relentless Ownership: You take the wheel with an executionfocused mindset, tracking every metric and ensuring that every change you champion is a victory for the customer. - Crystal Clear Communication: You have the rare ability to translate complex technical rules and edge cases into simple, structured narratives for any audience.User Advocacy: You possess deep empathy for admins and learners alike, acting as their voice in technical discussions to ensure we never lose sight of the 'human' side of the product. - Analytical Prowess: You love a good data set; you are comfortable using both qualitative feedback and hard numbers to make tough prioritization calls and define success. - Dynamic Collaboration: You are a true partner to Engineering and Design, expertly balancing technical feasibility with beautiful usability to find the ultimate pragmatic solution. - Systems Thinking: You have a hawkeye for detail, understanding how a single change in your domain creates a ripple effect across the entire ecosystem. - Agile Adaptability: You thrive in the 'gray area,' moving forward with confidence despite ambiguity and pivoting quickly when new data or strategic needs emerge. Our Total Rewards Philosophy Recognizing and rewarding the outcomes and behaviours that shape the future of learning. Our Total Rewards Philosophy centers around three core areas to reward and care for our People: - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success. - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our peoples physical, mental, and financial wellbeing. - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul. Our Promise to You - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. - Your Well-Being, Covered: Youll get access to health benefits, so you can get the care you need when you need it. - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two companywide Docebo Days, floating holidays for cultural celebrations, and your birthday off! - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025! - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and companywide events that keep the fun rolling all year long. - FriYay: Kick off your weekends early with 4:30 PM Fridays (eligible employees only). - Swag Central: Look fresh with your newhire swag and enjoy access to our internal swag store to stay branded yearround. About Docebo At Docebo, we create seamless, AIpowered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS elearning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by six core valuesInnovation, Simplicity, Accountability, Togetherness, Curiosity, and Impactthat shape everything we do. If this resonates with you, now is the perfect time to join one of the fastestgrowing learning technology companies in the world. Apply today! Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law. As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities. Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an email to [email protected]. The email should also include the position youre interested in. #J-18808-Ljbffr