Job Title

Role: Deskside Engineer Location: Pickering, ON Duration: 6+ Months BGV will be done for the selected candidates. Desired Experience - At least 3 years hands on experience in field Support Services - Strong skills in supporting desk side for Windows XP, Windows 7 and Windows 8.1 installation, troubleshooting and reporting. - Experienced to support Mac OSX - Knowledge to support Multifunctional Devices, Smart Phones, PDAs & BYOD - OEM Certified Technician for ordering parts through OEM and parts replacement - Strong Microsoft Office skills (Outlook, Word, and Excel) - Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers - Broad experience in IT related services with basic understanding of Networks, Intel Servers and Telecoms - Experience including remote control of PCs and video conferencing knowledge - Rotational On-call for executive support Strong customer service skills Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels Strong written and verbal communication skills Must be detail oriented and self-motivating Ability to successfully pass a background security check Desired Certification (A combination of 02 mandatory) 1. CompTIA A+ certification (Compulsary) 2. Apple Certified Mac Technician (ACMT) 3. Apple Certified Support Specialist 4. Premier Dell Hardware Certification 5. Lenovo/IBM Desktop Systems Hardware Certification 6. Lenovo/IBM Mobile Systems Hardware Certification 7. HP Accredited Platform Specialist (APS) - HP Commercial Desktop, Workstation, Laptop Solutions 8. HP Accredited Platform Specialist (APS) - HP LaserJet Solutions Please respond with your word resume and requested details: Full Name : Work Authorization: Contact Number : Email ID : Skype ID: Current location: Willing to relocate : Rate/hr : Additional Information All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr