Take charge as a Courier Team Lead, balancing administrative tasks with top-tier customer service. In this role, you''ll manage package issues and optimize delivery efficiency while ensuring high-quality operational standards. As a key player, you will perform clerical functions across hub and station areas, focusing on customer engagement. The ideal candidate will have strong organizational and multi-tasking skills, ensuring timely responses to package inquiries and issues. Your success hinges on maintaining operational standards and effectively addressing customer concerns. Key Responsibilities: Perform administrative functions in hub and station areas Resolve damaged or misaddressed packages promptly Serve as the frontline for customer inquiries Maintain high operational standards and efficiency Ensure compliance with training and accreditation requirements Requirements: High school diploma or GED required Four years of relevant customer service experience Proficiency in Microsoft Office and data entry Valid drivers license with a clean record preferred Ability to lift and maneuver packages safely Elevate operations and customer satisfaction as a Courier Team Lead, showcasing your organizational flair and dedication to service excellence. #J-18808-Ljbffr
Job Title
Lead Courier Operations with Customer Service Focus