Job Title

Elevate your customer service skills as a dedicated Installation Consultant. Work from home, focusing on solving customer issues and ensuring their satisfaction with exceptional service. In this remote role, you will provide prompt and professional phone support, addressing customer concerns with first-contact resolution. Your attention to detail and commitment to customer loyalty will drive your success while promoting installation services. Collaboration with management and peers is essential to meet customer needs effectively. Key Responsibilities: Deliver courteous and professional service over the phone Follow up to identify and support customer needs Explain installation processes to customers and retailers Maintain up-to-date knowledge of products and policies Process routine clerical transactions as needed Requirements: Previous experience in customer service or call centre Excellent verbal and written communication skills Strong attention to detail and organizational abilities Fluency in French is mandatory Familiarity with Microsoft Office suite Transform customer experiences by providing exceptional support and solutions that reinforce trust and satisfaction effectively. #J-18808-Ljbffr