Job Title

Ever wanted to join a leading market research consultancy? We are looking to hire a skilled and tenacious Research Manager to join our team. The ideal candidate will possess a strong background in research and client interaction. As a Research Manager, you will play a critical role in understanding client needs, developing research solutions, and managing projects from start to finish. This role is hybrid and requires working from a Toronto location at the needs of the company. About us : Hotspex, a leading market research firm, has secured its position as the most innovative company in North America for five consecutive years, ranking 4th globally in 2022. Additionally, it has been recognized as the recipient of the Most Inspiring Culture Awards for the last four years in a row. We develop new ways of gaining better, more meaningful insight to manage customer-brand relationships. This work and our global presence empower our blue-chip clients to develop and position ideas, brands, products, packaging, and communications that truly connect with consumers. Our world-class research solutions are distinguished by leading-edge technology, proprietary methodologies, and above all employees who care about delivering a stellar client experience At Hotspex, we know our people are what allow us to achieve all that we do, and thats why everyone we bring onto our team must live our values with us. The Hotspex Way (Our Values) Cour age: I answer the call. I play to win. Im here to make change happen. To act with intention. If not me, then who? If not now, then when? One Team: I rise by lifting others. Im accountable to my colleagues and clients who are accountable to me. I take responsibility and give credit. I debate with passion and with respect. I build meaningful connections with empathy and curiosity. Resilience : I lean into the best version of myself and show up with grit and authority to serve the greater good. I fall in love with problems that are so important and theyre worth solving even (especially) when Im unsure. Empowerment: I take agency through freedom and responsibility. I make decisions with conviction and act in the best interest of the company. I hold myself to standards and act with intention. I get to versus have to. The team you are joining: The team you will be joining is the Hotspex team located in Toronto. Our team prides itself on versatility and a willingness to learn new skills and seek out new information to solve any problems that we encounter. Thinking outside of the box is inspired by pulling information from diverse and sometimes surprising sources; we encourage multi-disciplinary curiosity and utilizing knowledge and experience from many diverse sources. On our team, you will have exposure to improving and implementing new processes and reimagining our methodologies and their applications. What will I be doing? As a Research Manager, your main responsibilities will include: Participate in research activities: Understanding the clients business needs. Working with the research team to translate those needs into research solutions Creation of sample plan and costing to support proposal development. Determining and communicating necessary analytics, developing analysis requirements, and analyzing data. Translating research objectives and key business questions into comprehensive, well-structured questionnaires. Create analysis plan and initial storyline. Generating reports for delivery to clients following the Hotspex Way. Act as the primary owner of the research process and champion best practices and research rigor. Provide input into the ongoing development of the research department and direction of Hotspex. Project/team management: Effectively and efficiently execute multiple projects from study design to completed report/presentation. Working with other departments/teams to coordinate project flow. Ensure fieldwork is completed on time and on budget. Being a resource for junior team members, support and guide them through the project Mastery of the Hotspex Suite of Tools. Opportunities for managing junior team members and coaching with oversight from the Director. Operating as a point of contact for clients: Socializing results with clients. Providing regular updates to clients regarding project progress. Professionally answering questions and concerns. Managing client expectations and inquiries in an efficient manner. Ownership of timely completion of project deliverables. Providing expertise on research and analysis decisions. What do I need to bring with me? Essential: Demonstrated over 4 years of experience managing research projects throughout the entire project cycle, from design to data analysis and reporting. Excellent quantitative research skills and ability to work on projects and day-to-day deliverables. Attention to detail, organized and solutions-focused. Solution-focused time management skills, working across multiple projects, and prioritizing tasks efficiently. Ability to deliver quality work under tight deadlines, excellent analysis and interpretation skills to decode complex qualitative and quantitative data to arrive at clear insights and narratives that aid the clients decision-making. Excellent communication skills verbal and written, with experience in preparing presentations and written reports in English. Proven ability to work well in teams, Proficiency in MS Office tools Non-negotiable: Proficiency in SPSS and other statistical analysis software. Demonstrated interest in industry developments and emerging research trends. Benefits: Bonus Eligible Health benefits Wellness Expense Account. To be eligible to participate in training programs and formal education initiatives. An amazing culture that celebrates our diversity!!! Are you reading this and getting excited about contributing to our research and bringing our insights to life? Connect with us now by emailing your cover letter and resume to and be a part of our fun and energetic team! Diversity. Inclusion. Theyre more than just words for us. Theyre the hard-and-fast principles guiding how we build our teams, cultivate leaders and create a company thats the right fit for every person inside of it. We thank all applicants; however, only those short-listed for an interview will be contacted. Please let us know if you require any accommodation during the recruitment process.