About Clutch Were on a mission to reinvent the way people buy, sell, and own cars. Are you game? Clutch is Canadas largest online used car retailer, delivering a seamless, hasslefree carbuying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10Day MoneyBack Guarantee and thats just the beginning. Named five years in a row to the Globe & Mails list of the Top Growing Companies in Canada and also awarded spots on Deloittes Technology Fast 50 and Fast 500 lists, were looking to add curious, hardworking, and driven individuals to our growing team. Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Clutch is backed by a number of worldclass investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca. About The Role We are on a mission to build a worldclass team that drives innovation, growth, and excellence. As we scale rapidly, we are looking for a Strategy & Operations Manager to join our Vehicle Markets Group / Pricing Team! We are responsible for turning complex pricing and operational data into clear, actionable strategiesowning reporting, frameworks, and crossfunctional execution that drive funnel conversion, margin expansion, and inventory efficiency across the retail, wholesale and export markets. In this position, youll turn market data into the playbooks that drive growthsharpening our conversion engine, informing smarter day0 pricing and aging rules, and steering inventory and disposition choices for maximum value. Youll own the reporting cadence and strategic projects that keep executives aligned, ensuring insights become action and our 12turn, marginexpansion targets stay on track. In short, youll serve as the strategic bridge between analytics and execution. What Youll Do Funnel Conversion Optimization: Build weekly and monthly dashboards and forecasts, actively tuning conversion for both offer volume and vehicle spread. Spread & Margin Waterfall Feedback Loop: Track expected, realized, and remaining spread, reconditioning costs, and frontend margin, feeding those insights back into pricing models for continuous improvement. Retail Pricing & Aging Framework: Develop day0 pricing and aging rules that balance daystosell, forecasted spread, recon estimates, and bidask adjustments to maintain a 12 inventory turn while maximizing margin. Inventory Mix Model: Determine the optimal inventory mix and dollar weightings using market data, factoring in expected turn and Clutch GPU (gross profit per unit) performance. Disposition Decision Logic: Define datadriven routing rules for Wholesale, Retail, and Export to maximize vehicle value. Operating Rhythm & Strategic Projects: Run business reviews, OKR tracking, and crossfunctional initiatives from concept through execution. What Were Looking For Education: Minimum High school diploma or equivalent Experience: 5+ years of experience in strategy/management consulting, investment banking, corporate development, or 5+ years at a highgrowth technology company in a BizOps, or pricing operations role. Willing to commute to our headquarter in downtown Toronto (60 Adelaide Street East); remote candidates will not be considered. Analytical mindset (good with the numbers) + executiondriven attitude (not afraid to roll up your sleeves and get your hands dirty). Excellent communication and interpersonal skills, with the ability to build relationships and work effectively across teams and levels of the organization. Experience in a highgrowth, fastpaced, and operationally intensive environment. Experience or interest in auto and/or consumer financing is a bonus but you can expect to learn on the job. Why Youll Love It At Clutch Autonomy & ownership opportunity to build your process and influence the company workforce and at every level. Help shape the future of car buying and selling in Canada by leading a critical part of our customer experience. We are dedicated to attracting and retaining top talent with topofmarket compensation packages. Above market health & dental benefits. Employment Type New, Permanent FullTime Compensation & Benefits Salary Range: Sr. S&O: $130k-$150k (plus equity) Benefits: Comprehensive benefits plans include healthcare, dental care, vision care, prescriptions, life insurance and dependent coverage; start from day 1. (Applicable for Permanent FullTime) Pay decisions reflect objective criteria: skills, performance, market benchmarking, responsibilities and working conditions. Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email [email protected]. #J-18808-Ljbffr
Job Title
Strategy & Operations, Senior Manager