At Sephora Canada, were passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the mostloved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees. Job ID: 285198 Store: MB-Crossroads Station Shopping Centre (1576) Address: 1592 Regent Avenue Unit 5, Winnipeg, MB R2C 3B4, Canada Full Time/Part Time: Full Time Position Type: Regular Vacancy Status: This position is for an existing, open vacancy Responsibilities Beauty Studio Management Manage the daily operations at the Beauty, Skincare, and Fragrance Studio and ensure the Coordinator is adequately trained to effectively manage the Studio and drive services daytoday. Embracing Innovation Ensure Beauty Advisors leverage our technology innovations within services while assisting clients to provide an elevated instore experience. Client Experience Manage the online reservation system, including publishing Beauty Advisors availability and classes. Ensure staffing levels support increased services and the client checkin process is efficient, while managing testers and supplies. Event Management Manage all instore events with the services team, ensuring every event is planned and staffed appropriately to maximize client learning and sales opportunities. Training & Development Manage development and certification for Beauty Advisors, providing opportunities to elevate their artistry skills whenever possible. Performance Assessment & Development Participate in all performancemanagement situations related to the Beauty Studio or direct reports, ensuring timely feedback for improvement is delivered and followed up on. Passionate About Clients Regularly act as Manager on Duty within the store, engaging with Beauty Advisors and clients on stage. Qualifications 24 years of management experience in the beauty, retail, or customer service industry or equivalent internal experience. Proven track record of coaching a team to company expectations with a passion for training, development, and education. Entrepreneurial at heart, history of generating business or executing events that create a meaningful connection with the community and/or clients. Excellent timemanagement skills that extend to the teams efficiency. Bonus: passion or background in makeup artistry or skincare services. Location & Requirements Onsite: Work at the location specified in the job posting. Scheduling: Flexibility needed during evenings, weekends, and holidays. Physical: Able to bend, stretch, stock shelves, and lift up to 50 pounds. Sephoras Total Rewards Compensation: Competitive market rates based on location, scope, and experience. Perks: Product discounts, exclusive brand events. Benefits: Access to extended health and life insurance, customizable coverage options, paid time off. Education & Development: Training and internal mobility across Canada, LVMH programs and job opportunities. Compensation ranges between CAD$54,800.00 CAD$68,500.00 . You may be eligible for performancebased bonus opportunities, a competitive benefits program, and learning initiatives that promote employee support and recognition. Final pay will depend on qualifications and experience and other legitimate business factors. Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. As part of our commitment to transparency and efficiency, we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications. #J-18808-Ljbffr
Job Title
Services Manager, Stores