Take charge as a Senior Support Analyst coordinating vital system operations. Ensure data integrity through proactive monitoring, troubleshooting, and fostering relationships with key IT partners in a dynamic environment. In this pivotal role, you will oversee production support activities for all major systems and related subsystems. Your strong troubleshooting experience and understanding of programming languages and databases will be essential. You will analyze system performance and establish high-quality support documentation and processes for seamless operations. Key Responsibilities: Perform health checks and monitor system alerts Lead investigations into application operational failures Analyze system data utilizing Dynatrace and ELK Write SQL queries for database reporting Implement improved methods and best practices Requirements: Excellent verbal and written communication skills Strong troubleshooting and deadline-driven mindset Familiarity with SRE tools like PagerDuty Proficient in SQL and related technologies Experience with ITSM is a plus Leverage your expertise in systems support to enhance operations through innovative solutions and effective collaboration. #J-18808-Ljbffr
Job Title
Senior Production Support Analyst for Systems Integrity and Monitoring