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Job Title


Senior Consultant, Visual Merchandising


Company : Pro Hockey Life


Location : Toronto, Ontario


Created : 2026-03-25


Job Type : Full Time


Job Description

Key Accountabilities Lead the planning, rollout, and sustainment of national and regional visual merchandising programs, seasonal changeovers, and key initiatives. Serve as the visual merchandising subjectmatter expert, influencing and raising visual standards across the store network. Partner with all teams to translate merchandising, marketing, and product strategies into clear, executable instore visual programs. Ensure all visual elements align with brand standards, current merchandise assortments, and relevant market trends. Visual Merchandising Program Leadership Lead the planning, rollout, and sustainment of national and regional visual merchandising programs, seasonal changeovers, and key initiatives. Serve as the visual merchandising subjectmatter expert, influencing and raising visual standards across the store network. Partner with all teams to translate merchandising, marketing and product strategies into clear, executable instore visual programs. Ensure all visual elements align with brand standards, current merchandise assortments, and relevant market trends. Store Planning, Field Execution & Stakeholder Collaboration Plan and review storespecific layouts using macro analysis, business inputs, and store conditions to optimize merchandising effectiveness and customer flow. Take program leadership for visual execution related to new store openings, renovations, refreshes, and special projects. Manage fixture, dcor, and ordering, deployment, reuse, and returnsmaximizing existing assets while controlling costs. Act as the primary visual merchandising and execution liaison between Purchasing, Store Operations, District and Store Managers, and field teams. Build strong, trustbased relationships with store leadership, influencing execution quality through collaboration, coaching, and problemsolving. Support stores by identifying opportunities, addressing execution gaps, and providing practical visual solutions. Lead or support onsite execution during highimpact initiatives, store openings, and peak execution periods as required. Program Management & Governance Own preparation, tracking, and summary documentation for visual merchandising and store execution programs. Create clear roadmaps, playbooks, guides, and execution standards to enable consistent, highquality storelevel delivery. Accountable for progress tracking, prioritization, risk identification, issue resolution, and change management. Manage budgets, timelines, and project dependencies, ensuring alignment with operational priorities and financial objectives. Training, Communication & Change Management Develop and deliver training, tools, and resources required for successful visual merchandising rollouts. Teach visual standards through store visits, workshops, virtual training sessions, and ongoing coaching. Drive adoption of new programs by influencing behaviors across multiple organizational levels. Partner with the Communications team to deliver clear, structured messaging via Teams calls, Zipline, and inperson meetings. Measurement, Performance & Continuous Improvement Define, track, and report KPIs related to visual merchandising execution, program adoption and sustainment. Evaluate initiative success against established benchmarks, identifying corrective actions and improvement opportunities. Conduct postproject reviews, deficiency tracking, and postmortems to capture learnings and refine future programs. Continuously challenge the status quo to improve execution efficiency, visual impact, and the overall customer experience. What You Bring Experience & Education 5+ years of progressive retail experience with demonstrated success in visual merchandising, store planning, or program execution. Postsecondary education in Business, Project Management, Retail Management, or a related field. Experience leading visual merchandising programs, store openings, renovations, or major rollouts is strongly preferred. Store, space planning, or field merchandising experience is considered a strong asset. Skills & Capabilities Proven project and program management expertise with the ability to quickly bring structure to complex initiatives. Strong visual merchandising acumen with a deep understanding of store operations and execution realities. Exceptional influencing, consulting, and collaboration skills across crossfunctional teams and store leadership. Demonstrated ability to manage change, ambiguity, and competing priorities in a fastpaced retail environment. Strong analytical skills with the ability to define metrics, interpret results, and drive informed decisions. Excellent written, verbal, and presentation skills across all organizational levels. Passion for retail, visual merchandising, and delivering exceptional instore experiences. Technical & Practical Requirements Proficient in Microsoft Office (Excel, PowerPoint, Word); experience with space planning tools (e.g., AutoCAD, floor planning software) is an asset. Willingness to work in a hybrid environment with time spent in stores, in office, and remotely as required. Ability to travel within Canada, including overnight travel as needed. Valid Canadian drivers license and access to a personal vehicle. Were always looking for great talent! In addition to competitive pay, we offer: Comprehensive benefits and retirement programs Performance incentives Other perks to support your wellbeing Career growth opportunities and product discounts Our typical hiring range is between 53,000 and 88,000. Salary decisions are also dependent on other factors such as your experience, jobrelated knowledge, skills and competencies, store size and market location, industry benchmarks, internal equity and other rolespecific requirements. This posting represents an existing vacancy within our organization. About Us At Pro Hockey Life, we want you to feel pride and passion in your work as much as you and our customers do for Canadas national sport. Whether played in backyards, highly competitive leagues or simply enjoying cheering on your favourite team, hockey is an integral part of life in Canada. It is this pride and passion that makes what we do at Pro Hockey Life truly special. Our strong connection to our customers allows us to offer Canadians wide selection of hockey equipment and apparel, including the latest makes and models of sticks, skates, protective and goalie gear, as well as fan wear and memorabilia. Being a part of the Canadian Tire family of companies, we get to share our passion and hockey expertise with our colleagues as we strive to have the best hockey assortment available to Canadians across our retail banners. Join us, where theres a place for you here. Our Commitment to Diversity, Inclusion and Belonging We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better. Accommodations We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equityseeking groups such as people who identify as racialised, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs. #J-18808-Ljbffr