Job Title

We are JAM CRM, an award-winning, game-changing, forward-thinking, CRM agency tucked away in trendy Liberty Village in Toronto. Were looking for a Bilingual Account Manager to join our team of over 150 1:1 communication experts who are dedicated to creating incredible work, making our clients proud, and smashing personal and professional goals along the way. With our creativity, outstanding culture, and cool technology, we may just be the best kept marketing secret in Canada. Responsibilities: Project management, including creative revisions, coordination of meetings, approvals, and workback schedules Liaising with creative teams and internal resources to ensure that projects are running smoothly and on time Liaising with client and addressing day-to-day challenges and opportunities Fostering positive client and internal relationships Coordination and execution of general/miscellaneous requests in the daily running of the account Developing a thorough understanding of Direct Mail and Email best practices Ensuring all internal departments have all necessary information, materials, and elements in a timely manner Desired skills & experience: 2 to 5 years experience in Advertising/Marketing communications and/or agency experience Direct and/or Digital experience is an asset Strong written and oral communication skills Bilingual (English and French) Soft skills: Proactive approach to account management Confidence without ego A glass-half-full type a positive attitude takes you places Focused on every last detail because you get the big picture Eager to question things there is opportunity in questions Accountable even when that means highlighting a mistake Eager to make those around you better Always up for a challenge Passionate about advertising Thrives on multitasking JAM CRM is an equal opportunity employer committed to creating and maintaining an inclusive and accessible workplace. If you need assistance or require any accommodations during the interview process, please let us know.