Job Title

Electro-Mechanical Technician Etobicoke, Ontario Introduction Brunel is seeking an Electro-Mechanical Technician with a solid understanding of electrical and automation design as well as the mechanical systems they are built to control. Troubleshooting machine failures or system issues are challenges that drive you while maintaining the ability to communicate clearly even under stressful situations. Collaborating with coworkers, team members, and third-party associates are seen as opportunities to strive towards a solution for the root cause of failures within a system. Successful applicants will have demonstrated a knowledge of mechanical, electrical, and automation systems with an ability to troubleshoot issues and succinctly communicate solutions to clients over the phone, through email, or in person. Responsibilities: Provide customers with phone support for assistance in troubleshooting challenges that clients may be facing whether related to mechanical, electrical, or automation areas Provide support by examining complaints, identifying solutions, suggesting improved methods and techniques, as well as recommending system & safety improvements Read blueprints, diagrams, manuals, and schematics to troubleshoot equipment Prepare reports or analysis of product failure trends and service issues Collaborate with Mechanical and Electrical Engineering teams and share information across the organization Make improvement recommendations that can reduce cost, decrease downtime, and enhance safety. Establish and maintain good relationships with customers and vendors Follow up with clients upon completion of any service call or visits to ensure that all issues have been resolved. Coordinate the submission of work reports and timesheets from service site visits to Aftermarket representative so that the appropriate sales orders can be processed Prepare training material to train both site operators and dealer service teams. When required, travel to a client site to perform: Troubleshooting assistance for any issues they may be experiencing Oversee assembly and installation of Thor Global equipment Start up commissioning Training for site operators or dealer service teams. Note that most of the travel is within Canada/US but there are occasions where international travel may be required in locations like Australia, Chile, Colombia, Greenland, Slovenia, Mozambique, Bahamas. After Hours Phone Service This position will require an extended on-call availability up to 8pm through the week Provide phone support to clients and dealers in other time zones Record and follow up with service issues as necessary On call compensation is included in your regular salary. There will be an additional rate from time spent should a call come in. Qualifications : MUST have a strong Electro-Mechanical aptitude with hands-on experience Hands on experience with building, laying out, and wiring of an electrical panel Strong technical writing, communication, and interpersonal skills Proficient with AutoCAD (2018 and up) Able to follow and understand ladder logic programs associated with PLCs (Allen-Bradley, Schnieder, etc.) Able to manipulate HMI programming (Vijeo/EcoStruxure) Familiarity with the Canadian Electrical Code 3-5 years of experience in a field related to heavy duty machinery or electrical/automation design preferred. Ideally in a breakbulk material environment. Post secondary education in an electrical, electro-mechanical, or automation discipline Additional Required Competencies: Valid drivers licence Valid passport for international travel. Familiarity with using heavy equipment (forklift, telehandler, scissor lift, genie boom etc.) is an asset but not mandatory as you will receive training as necessary What We Offer Why work with Brunel? We are proud to offer exciting career opportunities from over 100 offices globally in 42 countries. Advancing your career takes time and effort let us match you to your ideal position. About Us Brunel has a reputation for working with some of the best in the business. Thats what we continually strive for. Brunel provides the global recruitment and workforce services you need to lead your industry. With 45 years of market experience in Renewable Energy, Automotive, Oil & Gas, Life Sciences, Mining and Infrastructure, we help you finish major projects safely, compliantly, on-time, within budget and at the highest quality, so you can keep growing anywhere in the world.