Job Title

Drive customer success and partner retention in a dynamic retail and hospitality environment. Oversee operations, training, performance management, and profitability across multiple locations with a focus on strong relationships. As a Customer Success Manager, you will coordinate janitorial services and operations to ensure exceptional customer experiences. This role emphasizes training partners, managing store budgets, and enhancing revenue across various customer banners. Strong communication skills and operational management are crucial for maintaining service excellence. Key Responsibilities: Manage customer and partner experience initiatives Coordinate training and performance of staff Oversee daily store operations and quality audits Develop and implement store budgets Build strong relationships for service consistency Requirements: Proven experience in a similar role Strong leadership and communication skills Ability to manage budgets and perform audits Background in hospitality or retail operations Proficiency in relevant software tools Utilize your expertise in customer success to enhance operations and drive profitability across diverse retail environments. #J-18808-Ljbffr