Job Title

Ensure exceptional quality at the airport as a Duty Manager. Oversee operations to maintain punctuality and security compliance while delivering top-notch customer service. In this critical role, you''ll supervise various aspects of customer check-in, security procedures, and operational guidelines. With a focus on teamwork, you will ensure all personnel are certified and trained. Your leadership will enhance the efficiency and safety of airline ground operations, ensuring passengers have a seamless experience from check-in to takeoff. Key Responsibilities: Supervise customer check-in at various airport locations Ensure compliance with security standards during operations Communicate and update operational procedures to staff Monitor baggage allowances and manage excess luggage Lead and train personnel to meet service expectations Requirements: Bachelor''s in Administration, Business, or a related field 3 years of experience in airline ground operations Bilingual in English and Spanish, excellent communication skills Proven team leadership and prioritization abilities Strong service orientation Deliver high-quality service and operational excellence, ensuring passengers experience efficiency and safety at every step of their journey. #J-18808-Ljbffr