CSR Contract Role Canada Cartage (Cathy Lacivita)Position: Contract (backfill) Pay rate: $19/hour Start date: Immediate Location: Training hybrid (2 days in-office, 3 WFH) Hours: 9:00 AM 5:30 PM, MondayFriday (may adjust with notice) Responsibilities:Customer communication via email (~60/day) and phone (~20/day) Excel work (spreadsheets; intermediate level, VLOOKUP/pivot an asset) Order entry, dispatch coordination, tracking & tracing, appointment scheduling Adapt quickly in a fast-paced, high-volume environment Qualifications / Skills:Fluent in English Excellent communication and time management skills Team player; will work closely with 2 other CSRs Prior experience in trucking, freight, or 3PL is an asset
Job Title
Customer Service Representative