Job Title

Promera is a global leader in critical environment management, specializing in mission-critical spaces like data centers, cleanrooms, life sciences, pharmaceuticals, and smart manufacturing. For over 45 years, theyve safeguarded the performance and reliability of the worlds most demanding environments. Trusted by top general contractors, hyperscale cloud providers, colocation facilities, and enterprise clients, Promera has built its reputation on safety, compliance, and service excellence. Their fully trained and insured technicians deliver services ranging from cleaning and airflow management to environmental consulting and Critical Environment Monitoring (C.E.M.S.), ensuring facilities run clean, safe, and efficient. With the backing of Angeles Equity Partners (since 2022), Promera is driving ambitious growth while staying true to its roots of operational excellence. They foster a purpose-driven, dynamic culture where employees are empowered to think strategically, grow professionally, and make a measurable impact every day. Highlights: Founded in 1979, with over 45 years of industry leadership HQ in Illinois, with a growing presence across North America ISO 9001:2015 certified, demonstrating commitment to quality and operational excellence Clients include: NASA, Rogers, Salesforce, and more Specializes in mission-critical environments: data centers, cleanrooms, and life sciences facilities Recognized for long-term client partnerships and industry-leading safety standards About the Role: Promera is hiring an Operations Manager based in Markham, Ontario , to help scale and structure the Canadian business during a period of rapid growth. This is a in-office role , with regular time spent on-site supporting field teams, technicians, and projects. Reporting to the Country Manager, this person will oversee day-to-day operations, coordinate projects and schedules, and work closely with technicians, sales, and leadership to ensure projects are delivered successfully. Its a hands-on role suited for someone comfortable both managing operations and stepping into the field when needed. Join a rapidly growing operation where revenue has been doubling annually Work directly with leadership and play a key role in scaling Canadian operations Help transition the business from spreadsheet-driven processes into structured systems including ERP and operations software Operate in both office and field environments, supporting teams and ensuring projects run smoothly Work cross-functionally with sales, technicians, and leadership to execute customer commitments and maintain operational excellence Manage scheduling, project execution, and operational costs while helping maintain overall P&L performance Support a highly skilled technician team working in mission-critical environments across Canada Contribute to building operational processes, systems, and infrastructure as the business scales About You: Were looking for an energetic and adaptable Operations Manager who enjoys solving problems, managing teams, and keeping projects moving in fast-paced environments. The ideal candidate isnt afraid to roll up their sleeves and get their hands dirtysomeone whos just as comfortable in the field supporting technicians and visiting job sites as they are managing operations from the office. This is a hands-on role for someone who enjoys being close to the work, staying connected to the team on the ground, and doing whatever it takes to ensure projects run smoothly. Experience managing field-based teams and coordinating operational staff Strong project management skills, with the ability to manage shifting priorities and tight timelines Comfortable working cross-functionally with sales, leadership, and customers Experience managing operational budgets, project costs, or P&L considerations Confident communicator who can manage customer relationships and expectations Experience hiring, onboarding, and developing operational or hourly staff Organized and process-driven, with the ability to implement and improve operational systems Comfortable managing equipment, logistics, and operational resources Strong understanding of safety standards, compliance, and operational procedures Hands-on mindset with the willingness to visit job sites and support field teams when needed The Extras that Matter: Opportunity to join a rapidly growing business backed by private equity High-impact role with direct exposure to senior leadership Opportunity to help build and shape operational infrastructure as the business scales Dynamic environment with significant career growth potential Compensation: $90,000 base + 5% bonus