Job Title

At Wynford, we create transformative live and digital experiences that strengthen cultures and drive results for Fortune 100 and emerging clients. From global incentive travel and large events to experiential workshops and product launches, we deliver best-inclass events rooted in empathy, collaboration, and relentless innovation. Our passion lies in valuing every voice, fostering ownership, and designing with the enduser at heart. About the Role Were looking for an Experience Designer to craft immersive, purposeful, and emotionally resonant experiences that bring our clients goals to life. This role sits at the intersection of strategy, storytelling, and design. You will translate business objectives into meaningful attendee journeys, shaping how participants feel, connect, and act throughout the experiences we deliver. Reporting to the Head of Experience Design & Strategy, you will collaborate with crossfunctional teams to design the full event journey from preevent anticipation to onsite engagement to postevent memory triggers. You will map and shape experiences through creative programming, storytelling, and humancentred design. This role calls for curiosity, imagination, strong research instincts, and the ability to transform strategic intent into moments that move. Key Responsibilities Strategic Design & Storytelling Develop experience strategies grounded in audience insights, client objectives, and program goals. Design narrative arcs and sensory touchpoints that connect the experience across all phases of the event. Create compelling visual narratives (mood boards, storyboards, presentations) that communicate creative concepts and programming ideas. Present creative strategies and experience concepts to clients and internal teams, incorporating feedback into evolving designs. Journey Mapping & Engagement Design Create attendee journey maps that illustrate flow, energy shifts, and emotional outcomes. Design engagement strategies such as gamification, personalization, and interactive programming. Contribute to creative decks, scripting, show flows, and brand storytelling elements. Global Destination Curation Design events with unique, culturally relevant purpose that aligns with our Made to Move You design philosophy. Collaborate with local partners (DMCs, Hotels, Fabricators, Decorators and other partners) to create customized experiences. Participate in client site inspections and program execution to gain destination and client/audience experience. Collaboration with Sales and Product & Planning teams & Suppliers Partner with our Sales and Product & Planning teams to help shape experience strategy including presenting concepts to client. Effectively lead communication and ideation with partners to design, cost and deliver client experiences. Act as a budget advisor in collaboration with our sourcing team to develop budgets that maximize impact and value while ensuring alignment with client objectives. Act as a strategic creative partner across internal teams and with clients to align on tone, themes, and innovation opportunities. Participate in brainstorms, pitch meetings, and client workshops, adding unexpected ideas and framing. Support production and event management teams in translating concepts into executable elements. Act as a senior client partner throughout the experience design process, helping translate client vision into actionable, participantfirst strategies. Lead clientfacing checkpoints to align experience direction with evolving goals and feedback. Stay ahead of cultural, experiential, and technological trendssharing insights and applying relevant innovations to program design. Research entertainment formats, multisensory activations, and guest talent to recommend elevated moments of surprise and delight. Evaluation & Evolution Postevent, evaluate the effectiveness of the experience through attendee feedback, behavioural data, and internal debriefs. Continuously refine Wynfords experience design frameworks, tools, and best practices. What You Bring Education: Bachelors degree in Event Design, Marketing, Communications, Hospitality, Fine Arts or related fields. Experience: 4+ years of experience in event design, experiential marketing, creative strategy, visual design, or related roles, with a track record of delivering participantfocused experiences. Creative Skills: Proficiency in developing visual narratives (mood boards, storyboards, PPT) to communicate event concepts. Visual Design and Storytelling: able to craft narratives that guide audience perception and emotion. Communication Skills: Excellent presentation and storytelling skills, with the ability to articulate creative concepts to clients and internal teams. Industry Knowledge: Strong understanding of event production, destination curation, and vendor/supplier collaboration. Collaboration: Strong interpersonal skills and ability to work effectively within crossdisciplinary teams in a fastpaced agency environment. Who You Are A Story Architect: You understand the emotional rhythm of an experience and build every beat with intention. An Audience Advocate: You see the event through the participants lens, championing moments of meaning, ease, and delight. A Curious Creative: You pull ideas from unexpected placesmusic, fashion, art, science, or TikTok trendsand adapt them into brand experiences. A Collaborator: You thrive in a fastpaced, teamoriented environment and know how to build bridges between vision and execution. A Visual Thinker: You communicate ideas not just with words, but with diagrams, sketches, and mockups. A Confident Client Lead: You build trust with clients by translating vision into reality and guiding them through big creative decisions. A Talent Seeker: You know where to find the unexpected artist, the right panel moderator, or the brand activation partner who makes it all click. What We Offer at Wynford Total Compensation: Competitive salary with a comprehensive benefits package. DogFriendly Office: Bring your furry friend to work for good vibes. Time Off: Paid time off, including winter holiday closure, birthday off, and personal days. Professional Development: Monthly training, industry memberships, and learning opportunities. Wellness: Health & dental plans, fitness discounts, and an annual wellness stipend. Bonuses & Incentives: Companywide bonus structure and recognition programs like the Big Wyns Awards. WorkLife Balance: Hybrid flexibility with a mandatory 2 days in office for inoffice collaboration. Travel & Exploration: Opportunities to attend global FAM trips, tradeshows, and supplier events. Extra Perks: Discounts on activities, retail, team lunches, and a culture that celebrates curiosity and collaboration. Send Us Your Resume! Interested applicants should send their resume and cover letter to [email protected]. In your cover letter, please tell us why this opportunity is interesting to you. Wynford is an equal opportunity employer committed to inclusive, barrierfree recruitment and selection processes in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We welcome applicants requesting accommodation at any stage of the hiring process. #J-18808-Ljbffr