Job Title

Payments Canada, 800-350 Albert Street, Ottawa, Ontario, Canada Job Description Posted Wednesday, March 18, 2026 at 4:00 AM Payments Canada is at the forefront of the Canadian payment ecosystem. Our purpose is to make payments easier, smarter and safer for all Canadians. Every day we are working diligently to ensure your payments are cleared and settled. In 2024 alone, our systems cleared approximately $107 trillion or $424 billion each business day! If you are passionate about payments and want to help ensure that these financial transactions in Canada are carried out safely and securely, working with us is for you! Who we are We are a public purpose, nonprofit organization situated at the centre of Canadas payment ecosystem. We own and operate payment systems that process hundreds of billions of dollars worth of payment transactions every business day. We convene ecosystem participants to discuss their multiple and diverse interests and ideas and to navigate industrylevel challenges. We adhere to a set of values that are our north star: Inspire trust, build community and enable change. With our people in mind we have created a culture that fosters authenticity, collaboration, innovation and development. We empower one another, make meaningful contributions that not only impact the organization, but our country! We develop and nurture meaningful connections that drive innovation in our ecosystem. We are Payments Canada! Do you want to make payments easier, smarter and saferfor Canada? Join us today! You need to work here if - You love working with passionate, ambitious and collaborative colleagues. - You want to be challenged and lead unique initiatives. - You want to grow, develop and become a subject matter expert in your field. - You want your work to make an impact in your community and country. Come and join us where payments meet purpose! What we are looking for As Strategic Research Analyst on the Strategic Research team, you are responsible for supporting the research, analysis and reporting of a broad range of department and project-based priorities for Payments Canada. The incumbent will gather information, analyze it, effectively disseminate it and liaise with other team members and the leadership team of the organization to provide insights and implications that will lead to concrete recommendations and plans. You will work with a team of dedicated research professionals committed to expanding the knowledge base and solving payment related issues for our organization, our members and stakeholders. This will bring them ongoing and untapped value, and help foster our position as a trusted forwardlooking partner, and essential component to the Canadian payment ecosystem. Central to the teams vision is a mandate to leverage our institutional muscle to collaborate on / conduct / deliver userfriendly and Canadaspecific applied research (including paymentrelated data and market insights), consistent with and in support of our organizational objectives and priorities. A day in the life The main responsibilities of the role will include but are not limited too: Payment Foresight Development and Communication - Support research and datadriven projects that advance the companys strategic objectives and provide value add to Payments Canadas member financial institutions. - Remaining current and developing knowledge products based on deep understanding of ecosystem developments and research outputs, and how to communicate their implications and significance to a broader audience (the so what). - Provide timely responses to data and analysis requests to support decisionmaking and organizational goals. Research Insight Facilitation and Collaboration - Communicating Strategic Research insights to a broader audience and facilitating dialogue to inform and enhance research agenda. - Establish relationships to foster collaboration with internal stakeholders and participate in contact with external stakeholders. - Supporting the preparation of internal and external presentations of research findings and analysis. - Coordinating status updates, and facilitating meetings with staff, stakeholders and members as part of the above. - Support in providing the necessary research materials and guidance to coop students, committees, task forces, and working groups. Content Development and Strategic engagement - Driving and developing content and reports on topics related to payments market intelligence and engagement. - Participating as a SME on the Research team and supporting this engagement with a consultative role for crossfunctional teams at Payments Canada. - Providing quantitative and qualitative research input to Strategic Research deliverables including, executive briefing notes, topic summaries, and trend tracking reports. - Planning and actively contributing to reporting on payment challenges and innovations. - Providing feedback to Product and Market Research deliverables, including the Payments Behaviour Tracker (and subsequent Insight Packs) and the Canadian Payment Methods and Trends Report. What you need to be successful Undergraduate degree in social sciences, research, business, economics or a related field of relevant experience. A minimum of three (3) years of progressive experience in quantitative and/or qualitative research, and synthesizing and consolidating complex information, including support for the development of research papers, briefing notes, and presenting insightful and strategic output to a wider audience. Experience in establishing effective relationships with internal and external stakeholders. Experience in supporting multiple priorities and projects. Experience in the financial or payments industry. Eligibility to successfully complete background checks that will be carried out by Payments Canada, including criminal, credit, identity, employment, and education checks. Occasional travel may be required. You will really stand out with Bilingualism (English and French) is considered an asset. Salary range Based on qualifications and experience: $73,500 to $98,000. Please submit your application by April 01, 2026 What's in it for you? - Flexible, hybrid (remote/office) environment. - Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (if eligible). - Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents (Permanent and temporary employees with contracts 12 months and over). - Paid time off: minimum four weeks paid vacation, sick and personal days, December holiday shutdown and cultural holiday observance days. - 26 weeks of paid maternity and parental leave topup. - Rewards and recognition program. - Access to office gym facilities. - Internal and external professional development opportunities. At Payments Canada, we are dedicated to fair, transparent and inclusive hiring. We are an equal opportunity employer and value diversity at our company. Our recruitment process uses automated tools, but not generative AI, to objectively screen and evaluate applications and confirm that a candidates qualifications meet job requirements. It is important to remember that these tools support, but do not replace, human decision-making. Our trained recruitment professionals and hiring managers always make the final hiring decisions. Our diversity, inclusion and equity commitment At Payments Canada, we are committed to making everyone feel they can be themselves and thrive at work. We will continue to build on a foundation of respect and appreciation for diversity in all forms and collectively create an inclusive and equitable culture where our differences are valued. We are committed to employment equity and actively encourage applications from women, Aboriginal people, persons with disabilities and visible minorities. If selected for an interview, please advise us if you require special accommodation by emailing [email protected] . We thank all applicants for their interest in this opportunity. Preference will be given to Canadian citizens and permanent residents. Only selected candidates will be contacted for an interview. #J-18808-Ljbffr