Job Title

Job Description The role of Key Account Manager (KAM) serves as the liaison between Takeda and IBD treatment centers within the designated territory, acting as an ambassador for Takedas brand, vision, and values. The KAM is responsible for driving appropriate utilization of Takedas IBD therapies and associated services through compliant, evidencebased engagement with healthcare teams to support optimal patient care. Purpose The KAM is tasked with driving evidencebased engagement with healthcare teams to support patient care and to promote optimal utilization of Takedas IBD therapies. Scope The KAM leads accountcentric engagement across assigned key accounts, collaborating with crossfunctional partners to identify customer needs, develop account plans, and execute tactics aligned to business objectives and customer priorities. Key Job Accountabilities Therapeutic Area and Product Specialist Deliver strategy and tactics to drive Takeda performance, including product and therapeutic area education and detailing to prescribers and other stakeholders. Maintain a comprehensive understanding of relevant therapies and competitive products, including data, studies, outcomes, and promotional messaging. Provide compliant, evidencebased scientific and diseasestate information on Takeda therapies to appropriate stakeholders. Key Account Management Develop, execute, and refine strategic and tactical account plans, including needs assessment, stakeholder and influence mapping, prioritization, and milestone tracking. Deliver approved messages encompassing clinical, financial, outcomesrelated, and operational topics in a compliant and accurate manner. Foster confidence in Takedas holistic approach to engagement and coordinate ongoing service and support. Track and communicate KPIs and performance metrics as defined in account plans. Prepare and present account business plans to management as required. Commercial Excellence Achieve sales goals and objectives by delivering business objectives and other key metrics in the assigned territory. Develop a detailed territory action plan, including budget requirements; manage and monitor the approved annual territory budget. Consistently identify and pursue compliant opportunities to drive results aligned to the unique needs of key accounts. Leverage CRM systems to prioritize call objectives based on segmentation, strategy, realistic milestones, and prior customer interactions. Communication & CrossFunctional Collaboration Proactively engage in compliant collaboration with crossfunctional teams to ensure alignment on objectives and coordination of activities. Identify and raise relevant issues and propose potential solutions through appropriate channels. Conduct market surveillance and communicate infield intelligence to internal stakeholders (customer insights, stakeholder activities, market trends). Perform all duties in compliance with applicable laws, industry codes, and Takeda policies and procedures. Competencies Highly motivated, selfdirected, collaborative, and resultsdriven with a proven track record in biotech/pharma key account management. Strong scientific aptitude. Strong collaboration skills and effective teamwork experience. Strong verbal, influencing, presentation, and written communication skills. Bilingual French and English proficiency required. Digital Competencies Datadriven decisionmaking: collect, analyze, and interpret data to make informed decisions. Digital collaboration: work effectively in virtual/remote settings using digital tools (including MS Teams). Digital fluency: proficiency with digital tools, nextbestaction platforms, AIenabled tools, and technologies (including MS Office). Learning and innovation: commitment to continuous skill development and fostering digital curiosity. Trust & security: understanding of cybersecurity threats and best practices to protect sensitive information. Education, Licenses/Certifications, Experience Bachelors degree (BA/BSc/BCom). Advanced business or scientific degree (MBA, MSc, PharmD) is an asset. Minimum 5 years of sales experience to healthcare professionals in pharmaceutical, biotech, device, specialty, or healthcare industries. Demonstrated growth mindset, courage to implement innovative approaches, and agility to adapt for success. Demonstrated business and strategic planning skills to identify partnership opportunities and adapt to changing market conditions. Experience managing and communicating complex reimbursement topics/issues. Pharmaceutical product launch experience is an asset. Experience in marketing, market access, or medical functions is an asset. Valid drivers license. Ability to travel infield, including overnight as required. Takeda Canada encourages applications from all qualified candidates. In accordance with our accommodation policies and applicable provincial accessibility legislation, please advise us if you need accommodation in order to participate in the recruitment process. Any information you provide relating to accommodation will be addressed confidentially. Locations CAN - Remote (Nova Scotia) Base Salary Range $103,000.00 $141,570.00 Benefits Shortterm and/or longterm incentives Subsidies for fitness and internet Medical, dental, and vision insurance Basic life and accidental death and dismemberment (AD&D) insurance Participation in the Registered Retirement Savings Plan (RRSP); company match into a Deferred ProfitSharing Plan (DPSP) (if eligible) Shortterm and longterm disability coverage Annual vacation entitlement; additional paid time off and company holidays A tuition reimbursement program A variety of wellbeing benefits Des primes ou dispositifs dintressement court et/ou long terme Des subventions pour les abonnements sportifs et abonnements internet Une assurance sant incluant la prise en charge des frais mdicaux, dentaires et optiques Une assurance vie de base ainsi quune assurance en cas de dcs ou de mutilation accidentels (AD&D) Une participation au Rgime enregistr dpargneretraite (REER); contribution quivalente de lentreprise dans un rgime de participation diffre aux bnfices (RPDB) (si admissible) Une couverture en cas dincapacit de travail temporaire ou prolonge Un droit congs pays annuels, avec jours de vacances, jours de rcupration et jours fris spcifiques lentreprise Un programme de remboursement des frais de scolarit Une varit davantages lis au bientre Worker Type Employee Worker SubType Regular Time Type Full time #J-18808-Ljbffr