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Join Wainbee! Wainbee is 100% employee-owned! This is reflected in the values we place on our employees and the way we support them. Here''s what you can expect when you join our team: 1. Growth opportunities in the industrial sector: Wainbee offers a dynamic environment with many opportunities for growth. 2. Competitive compensation and benefits: We value our employees and recognize their contributions. As an Inside Sales Technical Representative at Wainbee, you can expect an annual bonus, employer-paid benefits and a pension plan that includes an employer contribution. 3. Training and support: We offer ongoing training and support to help you thrive in your position. Position: Inside Technical Sales Representative Location: Chicoutimi, QC Schedule: 8:30 AM 4:30 PM / 37.5 hours per week Responsibilities Promptly respond to incoming phone calls and customer inquiries received by phone, email, or in person Process quotations and orders quickly and efficiently Follow up on all submitted quotes within 24 hours Provide technical assistance to support product selection (excluding engineered systems and projects) Properly manage and process return requests Promote the use of in-stock items to customers Cross-reference competitor part numbers with appropriate Wainbee products Work closely with outside sales representatives to support marketing programs and company objectives Working Conditions Physical Requirements Very light physical activity Mental/Professional Requirements Bilingual (French and English, both spoken and written required due to the nature of the role) Strong organizational skills and attention to detail Excellent time management skills Strong interpersonal and leadership skills Excellent communication and teamwork abilities Ability to work in a fast-paced environment and manage multiple tasks simultaneously Ability to handle stress Requirements Education / Experience High school diploma with 12 years of relevant experience, or a certification in a technical/mechanical field, or an equivalent combination of education and experience Proficiency in Microsoft Office 365 (Outlook, Excel, Word) 3+ years of inside technical sales experience Mechanical aptitude (assessed through a standard test) If you''re passionate about taking on new challenges, APPLY NOW! We look forward to meeting you!