Job Title

Who We Are Every transaction matters. Every Canadian matters. At Interac, we protect both driving trust, security, and inclusion, so our digital economy thrives. Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industryleading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day across both digital and physical environments. As the backbone of Canadas financial ecosystem, Interac facilitates over 20million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canadas most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians. Who You Will Work With The vacant Leader, Legal Strategy and Operations role will report to the Head, Deputy General Counsel and will work collaboratively with a closeknit team of sharp, solutionoriented lawyers, auditors and compliance professionals to oversee and advance departmental operations. You will oversee the strategic execution of the legal, internal audit and compliance teams operations at Canadas domestic debit card network, all the while gaining exposure to dynamic areas of legal, internal audit and compliance within the financial services and FinTech environment. This role combines legal operations expertise with strong people leadership to ensure alignment with organizational goals and continuous team development. You will have the ability to shape key operational improvement initiatives that enable the business and will be responsible for designing processes and systems to ensure efficient performance of the team. We are looking for a selfmotivated, innovative, and responsible team player and leader, with demonstrated maturity, sound judgement and professionalism who can lead strategic and operational planning processes for the team, including a 3year strategy, annual business planning, objective setting and tracking, and a team technology strategy. In addition, the Leader will provide strategic guidance and support to the leadership team and play a central role in managing the daytoday operations of the LCR team, including financial management, technology management and strategy, LCR vendor management, knowledge management, business and operational planning. The Legal Strategy and Operations Leader will be a leader, facilitator and enabler of key projects, communications, reports and other activities that support the mandate of the LCR team. Interac requires someone with exceptional organizational and interpersonal skills. What You Will Do Develop the teams strategy and annual work plans to formalise the buildout of the operational function in the team and ensure achievement of milestones and objectives Partner with IT and Vendor Management teams to develop and achieve a technology strategy and successfully implement and manage technology solutions, including document management, contract lifecycle management, various tools, applications, licences and subscriptions Support the leadership team in developing and maintaining a talent strategy, including recruitment, retention, onboarding/offboarding, new hire training, resource allocation, employee engagement and organising teambuilding events and meetings Ensure both the teams and organisations EDI goals are built into talent sourcing and pipeline strategies Drive and support team operational excellence, conduct research and provide education to the leadership team on best practices to improve overall operational effectiveness Optimise operational effectiveness by identifying opportunities for greater efficiency and implementing practices, tools and technology to improve workflows and processes Lead strategic and operational planning processes for the team, including annual business planning, objectivesetting and developing the teams technology strategy Create data and metrics to enhance reporting capabilities that demonstrate value, measure progress and provide insights into opportunities for improved effectiveness, and betterinformed decisionmaking Oversee project planning to ensure successful implementation of teamsponsored projects through effective management of stakeholders, timelines, budgets and resources Successfully collaborate and align with business partners on crossfunctional initiatives and provide required team responses on organisationwide initiatives such as cost reporting, business continuity planning and coordination of responses to internal and external auditing requests Design and implement processes and procedures to improve workflow management, create efficiencies and advance departmental strategies Facilitate training and enablement sessions for team members to ensure effective adoption of new technology and processes Develop the legal teams external counsel programme and manage and maintain successful team vendor relationships Develop team knowledge management practices and facilitate organisationwide training on legal topics and/or legal processes and procedures Oversee team information and data governance and record management practices including any litigation hold practices Ensure a consistent and efficient approach to the delivery of legal, compliance and audit services across the organisation and make recommendations to the leadership team on continuous improvement opportunities Craft clear, concise, articulate and timely communications and materials (including presentation decks) with an appropriate level of detail Maintain visibility into team performance, engagement and workload Effectively delegate tasks across the team Conduct oneonone meetings and team checkins to foster open communication Identify skill gaps, coordinate training and support career progression Keep a pulse on individual career aspirations and integrate them into development plans Lead performance reviews, provide feedback and ensure transparent evaluation processes Address and escalation challenges impacting team wellbeing or delivery Review proposed OKRs, lead annual planning sessions and align team goals with organisational priorities What You Bring You have an undergraduate degree and a minimum of 7 years related experience in legal operations You have knowledge and understanding of departmental operations and related competencies (financial, human resource management, business development, records management, technology, information governance, vendor management, data analytics and knowledge management) You have experience in strategic planning, design and facilitation Proven leader with strong peoplemanagement experience Preferably, you have experience in business management, project management, change management and process development Preferably, you have knowledge and understanding of the legal industry and corporate legal department systems, processes, procedures and best practices You are a processoriented selfstarter with a continuous improvement mindset who stays informed on best practices in operational management and technology developments You are resultsoriented with demonstrated abilities in operational excellence and working both independently and collaboratively to move projects forward You have excellent verbal and written communication skills, including presentation and training/education skills You are a highly collaborative, relationshipbuilder with strong interpersonal skills with the ability to develop trust and confidence, work effectively and collaboratively with individuals across multiple functions and levels You can comfortably manage and prioritise workloads in a fastpaced environment that is continuously evolving You have strong organisational and timemanagement skills with the ability to manage multiple priorities in a dynamic, fastpaced, deadlineoriented environment You are meticulous, diligent and attentive to details with the ability to produce highquality work under pressure You are technologically savvy with the ability to leverage technological tools to enhance process efficiency and build reports as necessary, proficient with Microsoft Office Suite (Outlook, Word, PowerPoint, Excel, PowerBI, MS Teams) You can independently manage competing priorities with sensitivity to internal stakeholders and deadlines You have demonstrated maturity, sound judgement and discretion and an ability to maintain the confidentiality of sensitive material and information You have a proven ability to solve problems independently and a willingness to tackle new challenges and upgrade skills when required You have strong meeting/event planning skills and an ability to lead virtual and inperson meetings What Were Offering Salary range: $115,000 to $125,000. You will also be eligible for a shortterm incentive plan. The exact amount will depend on factors such as skills, experience, and jobrelated knowledge, but Interacs commitment goes beyond compensation. Our total rewards package is designed to support your wellbeing and future, and includes: Generous vacation and wellness days to help you recharge Comprehensive employerpaid benefits coverage for peace of mind Marketleading employerfunded RRSP programme to invest in your future Flexible hybrid work model for better worklife balance Access to a free and confidential 24/7 employee & family assistance programme to offer support for you and your immediate family Pregnancy and parental leave topup to support growing families Charitable donation matching with United Way to amplify your impact Why Join Us Investing in the Future Help us unlock digital prosperity for all Canadians Innovative Thinking Collaborate on products, practices and platforms that redefine whats possible Inclusive Culture Be empowered to bring your whole self to work and realise your full potential Inspiring Community Work in an ecosystem where we lift each other up and rise together Intentional Support Enjoy flexible, supportive offerings that prioritise your total wellness Additional PreEmployment Requirements To ensure the integrity of our organisation, successful candidates will be required to complete background checks, which may include: Canadian Criminal Credit Check, Canadian ID CrossCheck, Public Safety Verification, 5year Employment Verification, Education Verification, Credit Check and Social Media Check. Equal Opportunity Employer Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences and perspectives come together. Thats why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, colour, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability or any other characteristic protected by applicable law. If you require accommodation during any stage of the application or recruitment process, please contact us at . We will work with you to meet your needs. Please be aware that certain individuals are misusing Interac Corp.'s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates. #J-18808-Ljbffr